Solution Consultant II
About The Position
The Solution Consultant (SC) is an integral member of the strategic implementation organization and is responsible for successful SaaS delivery, specifically deployment of RealPage solutions. The role works directly with customers and internal stakeholders to architect scalable, flexible, and resilient solutions that address each customer’s business requirements. The Solution Consultant provides strategic guidance throughout full-life-cycle implementations. They understand customer business strategies and use cases across workstreams, then create and deliver customized product implementations that meet customer needs. In partnership with service delivery, business units, and other stakeholders, they oversee the overall implementation of a customer’s RealPage solutions. This is a client-facing role requiring collaboration with people at all levels of customer organizations and communication tailored to different stakeholders.
Requirements
- Minimum 5 years of multifamily experience.
- Expert-level knowledge of a few RealPage products and integrations.
- Intermediate-level proficiency in consulting processes.
- Ability to engage and lead conversations with directors and/or regional-level contacts.
- Excellent verbal and written communication skills.
- Strong analytical, research, and problem-solving skills.
- Ability to work independently, multitask, meet tight deadlines, and take ownership of multiple projects.
- Limited travel.
Nice To Haves
- Bachelor’s degree or equivalent experience.
Responsibilities
- Define customers’ business requirements and current state of operations.
- Develop a change management strategy to align current and future states of operations.
- Track achievement of defined requirements and adoption success.
- Develop ongoing customer partnerships and trusted-advisor status.
- Connect business requirements with the functional capabilities of RealPage products.
- Formulate a solution framework to drive successful implementations.
- Lead presale and implementation discovery discussions with key customer roles.
- Partner with the Engagement Management team to provide input for the larger implementation project plan.
- Plan and manage system design, partnering with internal delivery teams for execution.
- Plan and establish go-live activities related to solution integration, including training and ongoing support.
- Contribute to team and/or department initiatives.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
- Performance-based bonus based on position
- Certain roles may be eligible for annual bonuses and sales incentives, subject to the applicable plan, role, and individual performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
