Financial Services Coordinator
About The Position
CommQuest seeks a full-time Financial Services Coordinator for its Compliance Department in Downtown Canton, Ohio. The coordinator manages enrollment, financial transactions, and financial services across the agency. Duties include handling client payments, maintaining financial records, processing insurance information, and ensuring compliance with financial procedures. The role serves as a contact between Intake Staff and the Finance team and supports the organization’s business sustainability. The position works with finance and administrative staff to support seamless client service, including enrollment assistance, payment plans, and financial paperwork. The coordinator also resolves billing discrepancies, maintains contracts, and prepares and distributes invoices according to contract or grant billing requirements. The schedule is weekdays on the day shift, with a selectable schedule between 6:00 AM and 8:00 PM, with some flexibility. A two-day hybrid arrangement may be available after successful completion of 90 days and/or based on business needs.
Requirements
- High school diploma or GED required.
- Minimum of 2–3 years of experience in financial services, billing, or a related area.
Nice To Haves
- Associate’s degree in Business, Finance, or a related field.
- Experience with electronic health record systems.
- Experience with behavioral health services.
Responsibilities
- Resolve billing discrepancies and coordinate with the billing agency.
- Serve as a contact between administrative staff and the Finance Department to address financial concerns and answer financial questions.
- Maintain current contracts and prepare and distribute invoices according to the billing requirements of each contract or grant.
- Work with finance and administrative staff to support seamless client service, including assistance with and training on enrollments, payment plans, and financial paperwork.
- Handle client payments, maintain financial records, process insurance information, and ensure compliance with financial procedures.
- Support CommQuest’s mission, build relationships with clients, visitors, volunteers, and staff, and represent the organization’s services.
- Perform other duties as assigned.
Benefits
- Generous time off, including mental health days.
- 10 paid holidays annually.
- Retirement plan with company match.
- Medical, dental, and vision plans.
- CEU/licensure reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
