Financial Service Specialist (Teller) - Jamestown

First Community Credit Union•Jamestown, ND

110d

About The Position

FCCU is hiring a Financial Service Specialist (Teller) to provide personal service and meet members’ financial needs while maintaining the credit union’s tradition of community trust. The role involves greeting members in person, by telephone, or by email; building relationships; processing routine teller transactions; opening new accounts; and using product knowledge to cross-sell financial products and services. The specialist is expected to provide engaging service, find solutions for members, and project a positive image to current and prospective members. The position is part-time, scheduled Monday through Friday with rotating Saturdays. Applicants must complete an FCCU employment application. FCCU describes itself as a member-owned credit union focused on community, integrity, passion, and growth, and offers competitive total compensation, development opportunities, and community involvement.

Requirements

High school diploma or GED.
Ability to operate a computer, telephone, and other office equipment.
Ability to communicate effectively, both verbally and in writing.
Detail-oriented and able to work in a fast-paced member service environment.
Competitive team player with a positive attitude and willingness to learn and adapt to change.

Nice To Haves

Previous cash-handling experience preferred.

Responsibilities

Provide courteous, professional customer service to members in person, by telephone, and by email.
Develop and nurture member relationships while serving their financial needs.
Efficiently process routine financial teller transactions for new and existing members.
Open new accounts.
Use product knowledge to cross-sell financial products and services to meet members’ current and future needs and increase member satisfaction.
Provide personal service and identify solutions for members’ financial needs.
Project a positive image to current and prospective members.