Financial Service Representative I

South Carolina Federal Credit Union • Charleston, SC

5d • Onsite

About The Position

South Carolina Federal Credit Union is hiring a full-time Financial Service Representative I at its Glenn McConnell Financial Center in Charleston, South Carolina. The role provides customer service and offers financial products and services suited to customers’ needs. Typical activities include participating in team huddles to discuss referral goals, answering questions about loan payoff amounts, reviewing and depositing checks, cashing payroll checks, meeting with a service leader to review performance, and balancing a cash drawer. The position suits someone who handles cash accurately, multitasks in a fast-paced environment, communicates comfortably with customers, follows policies and procedures, remains calm when addressing upset customers, and volunteers for new challenges.

Requirements

• High school diploma or equivalent.
• At least one year of direct Senior Teller experience in a financial service environment.
• Positive attitude.
• Ability to handle cash accurately and multitask in a fast-paced environment.
• Comfort communicating with customers and offering financial products and services.
• Ability to consistently follow policies and procedures.
• Ability to remain calm when dealing with irate customers.

Nice To Haves

• Relevant military experience is considered for veterans and transitioning service members.

Responsibilities

• Provide exceptional customer service and offer financial products and services that meet customers’ needs.
• Participate in team huddles and brainstorm ways to meet referral goals.
• Answer customer questions about loan payoff amounts.
• Review and deposit checks into customer accounts.
• Cash payroll checks.
• Meet with a service leader to review performance.
• Balance the cash drawer at the end of the workday.
• Volunteer for new challenges and contribute to the team.

Benefits

• Opportunities to build lasting relationships with team members and customers.
• Opportunities to volunteer and get involved in the community.
• A wellness program that includes workshops and onsite physicals.
• Opportunities for growth and development, including internal promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED