Financial Counselor (required medicaid experience) - Brooklyn

NYU Langone Health • Brooklyn, NY

13d

About The Position

NYU Langone Hospital—Brooklyn is hiring a Financial Counselor to help qualifying individuals apply for Medicaid and other assigned health insurance programs. The counselor screens patients for eligibility, assists with applications and required documentation, follows up on application status, and supports patient flow and issue resolution. The role also includes general office duties and helping arrange interpreter services when needed.

The position requires a high school diploma or equivalent and at least two years of Medicaid experience. Billing experience is preferred. Candidates should be able to manage a heavy client volume, work independently, demonstrate good analytical skills, and communicate effectively with all levels of the organization.

The hospital offers a comprehensive benefits and wellness package that includes financial security benefits, a generous time-off program, employee resource groups, and access to a holistic employee wellness program. The stated annual salary range is $52,638.78–$52,638.78; actual salary may vary based on experience, specialty, education, and hospital need.

Requirements

• High school diploma or equivalent.
• At least two years of Medicaid experience.
• Ability to manage a heavy client volume.
• Good analytical skills.
• Ability to function independently.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Billing experience.

Responsibilities

• Screen patients to determine eligibility for Medicaid and other programs, including Child Health Plus, SSI, and Public Assistance.
• Perform other duties as assigned by the billing supervisor or billing director.
• Interact courteously with patients and staff and communicate with other departments to facilitate patient flow or resolve patient issues.
• Perform general office duties, including filing, answering telephones, transmitting messages, translating, and typing letters and forms using a PC or typewriter.
• Assess patients’ ability to communicate in English and assist in providing an interpreter as needed.
• Contact patients with incomplete applications to obtain required information or documents by telephone, correspondence, or direct contact.
• Refer problem cases or issues to the coordinator as necessary.
• Complete simplified or community applications.
• Follow up on the status of all applications.
• Set appointments for patients to return with required documentation.
• Approve prescriptions for patients with pending Medicaid or who have lost or misplaced Medicaid cards.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED