Financial Counselor

Centers for Dialysis Care•Cleveland, OH
•$18 - $21•Onsite

About The Position

Centers for Dialysis Care is seeking two experienced Financial Counselors to work onsite at multiple locations: Garfield, Warrensville, and Oakwood. The role obtains and maintains insurance coverage for patients with End Stage Renal Disease and assists patients with transportation and travel arrangements.

Requirements

  • High school diploma or equivalent.
  • Experience with Medicare and Medicaid applications and eligibility requirements.
  • Experience with commercial insurance coverage.

Nice To Haves

  • Experience in a healthcare setting preferred.
  • Experience with End Stage Renal Disease insurance eligibility strongly preferred.

Responsibilities

  • Maintain patient insurance records and document patient interactions in the clinical record and billing system.
  • Communicate accurate and complete insurance information needed for claim submission to the Manager, Revenue Cycle.
  • Regularly communicate problem-resolution status to the Manager, Revenue Cycle and other clinical staff as appropriate.
  • Evaluate insurance coverage, identify gaps, meet with patients to review coverage and options, and assist patients in applying for available insurance coverage.
  • Coordinate management of insurance issues with the Insurance Coordination Specialist.
  • Obtain and maintain insurance coverage for patients.
  • Assist patients with dialysis transportation arrangements.
  • Arrange out-of-town dialysis for patients who wish to travel and coordinate arrangements for incoming transient patients.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Short- and long-term disability options.
  • Company-paid life insurance.
  • 210 hours of PTO.
  • Tuition reimbursement program.
  • Employee perks program.
  • Career development opportunities.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service