Financial Counselor

United Health Services•Binghamton, NY

9d•$19 - $28

About The Position

The Financial Counselor serves as the health care facility’s primary contact for financial counseling to insured patients. The role helps secure payment in full or within 30 days for patient liability, including co-payments, deductibles, and co-insurance. The position is in Access Care, UHS Revenue Cycle Operations, works a day shift, and is scheduled for 40 hours per week.

Requirements

High school graduate or equivalent (GED).
At least 1 year of experience in the collection field.
At least 2 years of prior office or clerical experience.
Ability to perform simple mathematical computations with a high degree of accuracy.

Nice To Haves

Additional collection experience.
Knowledge of medical terminology.

Responsibilities

Provide financial counseling to insured patients.
Secure prepayment in full or within 30 days of patient liability, including co-payments, deductibles, and co-insurance.

Benefits

Medical, dental, and vision coverage for employees working 24 or more hours per week, beginning the first of the month after hire.
Discounted childcare through Bright Horizons.
Voluntary benefits, including pet insurance, legal services, and identity theft protection.
Paid time off (PTO) accrual beginning on day one.
403(b) retirement plan with company match.
Flexible spending accounts.
Access to financial advisors.
Up to $400 per year in wellness rewards.
24/7 employee assistance program counseling and virtual mental health support.
Food pantry, PTO donation program, and professional attire through the Classy Closet.
Access to more than 100,000 online courses and leadership programs.
Tuition reimbursement.
Clinical ladders and internal mobility.
Regular compensation reviews for market competitiveness and internal equity.