Financial Center Manager - Blue Diamond Crossing Financial Center

Bank of America • Las Vegas, NV

1d • $76,500 - $109,200 • Onsite

About The Position

At Bank of America, the Financial Center Manager manages a financial center and its employees day to day. The manager operates as a business owner, fosters a team environment, instills a client-centric and risk-aware culture, and helps clients achieve their financial goals. The role ensures operational excellence and cohesive execution.

The position develops talent, manages client traffic and business results, creates a high-quality client experience, and executes market-level initiatives and organizational priorities. Managers may also be responsible for associates and are expected to foster inclusion, use data and process knowledge, communicate effectively, manage risk and expenses, coach and develop employees, recruit talent, and deliver business outcomes.

This is an in-office position based at the Blue Diamond Crossing Financial Center in Las Vegas, Nevada. It is a first-shift role with a 40-hour workweek. Weekend and/or extended hours may be required, and the manager may be scheduled at another financial center within a reasonable distance. The annual salary range is $76,500 to $109,200, with offers based on experience, education, and skill set. The role is eligible for an annual discretionary incentive plan and benefits, including paid time off.

Requirements

• At least one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
• Strong work ethic, self-motivation, and focus on results while acting in the client's best interest.
• Ability to collaborate effectively and build and nurture strong relationships.
• Commitment to improving clients' financial lives.
• Ability to identify solutions based on client needs and resolve problems independently or with assistance as needed.
• Effective, confident communication and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical-thinking and problem-solving skills.
• Ability to follow established processes and guidelines and comply with applicable laws and regulations.
• Effective time and capacity management.
• Ability to manage complexity, prioritize, delegate, and execute in a fast-paced environment.
• Ability to interpret performance results, identify opportunities, and hold others accountable for results.
• Ability to work weekends and/or extended hours, including possible scheduling at another financial center within a reasonable distance.

Nice To Haves

• One year of management experience, including hiring, coaching, and developing direct reports.
• Experience in financial services and knowledge of financial services products and solutions.
• Experience working in an environment with individual and team goals that were routinely met or exceeded.
• Bilingual skills.

Responsibilities

• Develop talent, including proactively sourcing candidates.
• Manage client traffic by engaging and appropriately routing clients and fostering client retention.
• Manage business results through formalized management routines and coaching.
• Create a world-class client experience environment.
• Manage market-level initiatives prescribed by market leaders.
• Drive operational excellence by engaging employees on business strategy.
• Manage organizational priorities and ensure effective execution.
• Create an inclusive team where members are treated fairly and respectfully.
• Demonstrate and expect process knowledge, data-driven decisions, simplicity, and continuous improvement.
• Communicate clearly and concisely in ways that motivate and connect contributions to business results.
• Lead and encourage the identification, escalation, and resolution of potential risks.
• Develop team members through coaching and feedback.
• Manage expenses and demonstrate an owner's mindset.
• Recruit, onboard, and develop talent, and support talent mobility for career growth.
• Deliver results through effective team management, structure, and routines.

Benefits

• Benefits eligibility.
• Paid time off.
• Annual discretionary incentive award eligibility based on individual performance and behaviors, line-of-business and/or group contributions, and overall company success.
• Resources and support for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed