Financial Center Manager - Barrington Financial Center

Bank of America • Barrington, RI

1d • Onsite

About The Position

The Financial Center Manager manages a financial center and its employees on a day-to-day basis. The role operates as a business owner, fosters a team environment, establishes a client-centric and risk-aware culture, and helps clients work toward their financial goals. The manager ensures operational excellence and effective coordination across the center.

The manager develops talent, manages client traffic and business results, creates a high-quality client experience, and leads execution of market initiatives and organizational priorities. The role may include responsibility for managing associates and requires effective coaching, communication, risk management, financial stewardship, recruiting, and delivery of business outcomes.

This is a first-shift position scheduled for 40 hours per week at the Barrington Financial Center in Barrington, Rhode Island. The role requires weekend and/or extended-hours availability and may involve scheduling at another financial center within a reasonable distance. The position is eligible for an annual discretionary incentive plan and company benefits. The stated annual salary range is $76,500 to $109,200, with offers determined by experience, education, and skill set.

Requirements

• At least one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
• Enthusiastic, highly motivated self-starter with a strong work ethic and a focus on results in clients’ best interests.
• Ability to collaborate effectively and build and nurture strong relationships.
• Commitment and drive to deliver experiences that improve clients’ financial lives.
• Ability to identify solutions based on client needs and resolve problems independently or involve others as needed.
• Effective and confident communication skills and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical-thinking and problem-solving skills.
• Ability to adhere to established processes, guidelines, laws, and regulations.
• Effective time and capacity management.
• Ability to manage complexity, prioritize, delegate, and execute in a fast-paced environment.
• Ability to interpret performance results, identify opportunities, and hold others accountable for results.
• Availability to work weekends and/or extended hours, including possible scheduling at another financial center within a reasonable distance.
• High school diploma, GED, secondary school education, or equivalent.

Nice To Haves

• One year of management experience that includes hiring, coaching, and developing direct reports.
• Experience in financial services and knowledge of financial services products and solutions.
• Experience working with individual and team goals that were routinely met or exceeded.
• Bilingual skills.

Responsibilities

• Develop talent, including proactively sourcing candidates.
• Manage client traffic by engaging and appropriately routing clients and fostering client retention.
• Manage business results through formalized management routines and coaching.
• Create a world-class client experience environment.
• Manage market-level initiatives prescribed by market leaders.
• Drive operational excellence by engaging employees on business strategy.
• Manage organizational priorities and ensure effective execution.
• Create an inclusive team where members are treated fairly and respectfully.
• Demonstrate process knowledge, use data-driven decisions, promote simplicity, and support continuous improvement.
• Deliver clear, concise messages that motivate, explain the rationale, and connect contributions to business results.
• Lead and encourage the identification, escalation, and resolution of potential risks.
• Develop team members through coaching and feedback.
• Manage expenses and demonstrate an owner’s mindset.
• Recruit, onboard, and develop talent, and support talent mobility for career growth.
• Deliver results through effective team management, structure, and routines.
• Follow established processes and guidelines and applicable laws and regulations.
• Work weekends and/or extended hours as required, potentially at another financial center within a reasonable distance.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line-of-business and/or group performance, and overall company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED