Financial Center Manager - Barrington Financial Center

Bank of America•Barrington, IL

2d•$76,500 - $109,200•Onsite

About The Position

The Financial Center Manager manages a financial center and its employees on a day-to-day basis. The role operates as a business owner and fosters a team environment, establishes a client-centric and risk-aware culture, and helps clients achieve their financial goals while ensuring operational excellence and cohesive execution. The manager develops talent, manages client traffic and business results, creates a strong client experience, carries out market-level initiatives, and leads effective execution of organizational priorities. The role may also include managing associates and requires weekend and/or extended-hours work, with scheduling at another financial center within a reasonable distance possible. This is a first-shift position with 40 hours per week. The stated annual salary range is $76,500 to $109,200, with offers based on experience, education, and skill set. The role is eligible for an annual discretionary incentive plan and benefits.

Requirements

At least one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
Enthusiasm, high motivation, self-starting ability, a strong work ethic, and a focus on results and acting in clients' best interests.
Ability to collaborate effectively and build and nurture strong relationships.
Commitment and drive to deliver experiences that improve clients' financial lives.
Confidence identifying solutions based on client needs, resolving problems independently, and involving others when needed.
Effective and confident communication and comfort engaging with all clients.
Ability to learn and adapt to new information and technology platforms.
Strong critical-thinking and problem-solving skills to meet client needs.
Ability to follow established processes and guidelines, act in clients' and the bank's best interests, and comply with applicable laws and regulations.
Effective time and capacity management.
Ability to manage complexity, prioritize, delegate, and execute in a fast-paced environment.
Ability to interpret performance results, identify opportunities to drive success, and hold others accountable for results.
Availability to work weekends and/or extended hours, including possible scheduling at any financial center within a reasonable distance.
High school diploma, GED, secondary school education, or equivalent.

Nice To Haves

One year of management experience, including hiring, coaching, and developing direct reports.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Experience working in an environment with individual and team goals that were routinely met or exceeded.
Bilingual skills.

Responsibilities

Develop talent, including proactively sourcing candidates.
Manage client traffic by engaging and appropriately routing clients, and foster client retention.
Manage business results through formalized management routines and coaching.
Create a world-class client experience environment.
Manage market-level initiatives prescribed by market leaders.
Drive operational excellence by engaging employees on business strategy.
Manage organizational priorities and effective execution.
Create an inclusive team where members are treated fairly and respectfully.
Demonstrate and expect process knowledge, data-driven decisions, simplicity, and continuous improvement.
Deliver clear, concise messages that motivate, explain the rationale, and connect contributions to business results.
Lead and encourage identification, escalation, and resolution of potential risks.
Develop team members through coaching and feedback.
Manage expenses and demonstrate an owner's mindset.
Recruit, onboard, and develop talent, and support career growth through talent mobility.
Deliver results through effective team management, structure, and routines.