Financial Center Manager - Dinuba Financial Center

Bank of America • Dinuba, CA

2d • $76,500 - $109,200 • Onsite

About The Position

At Bank of America, the Financial Center Manager manages a financial center and its employees on a day-to-day basis. The role operates as a business owner, fosters a team environment, builds a client-centric and risk-aware culture, and helps clients achieve their financial goals while ensuring operational excellence and cohesive execution.

The manager develops talent, manages client traffic and business results, creates a high-quality client experience, executes market-level initiatives, and engages employees in business strategy. The position may also manage associates and includes responsibilities for inclusive leadership, process and data management, communication, risk management, coaching, financial stewardship, talent development, and delivery of business outcomes.

This is an in-office role based at the Dinuba Financial Center. The schedule is first shift, 40 hours per week, and may include weekends or extended hours. The position may be scheduled at another financial center within a reasonable distance. The stated annual salary range is $76,500 to $109,200, with offers determined by experience, education, and skill set. The role is eligible for a discretionary annual incentive plan and benefits, including access to paid time off.

Requirements

• At least one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
• Enthusiasm, self-motivation, a strong work ethic, and a focus on results and clients' best interests.
• Ability to collaborate effectively and build and nurture strong relationships.
• Commitment and drive to deliver experiences that improve clients' financial lives.
• Confidence identifying client solutions based on needs and resolving problems independently or with assistance as needed.
• Effective and confident communication skills and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical-thinking and problem-solving skills to meet client needs.
• Ability to follow established processes and guidelines, act in clients' and the bank's interests, and comply with applicable laws and regulations.
• Ability to manage time and capacity efficiently.
• Ability to manage complexity, prioritize, delegate, and execute in a fast-paced environment.
• Ability to interpret performance results, identify opportunities, and hold others accountable for results.
• Ability to work weekends and/or extended hours, potentially at any financial center location within a reasonable distance.
• High school diploma, GED, secondary school, or equivalent.

Nice To Haves

• One year of management experience, including hiring, coaching, and developing direct reports.
• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• Experience working in an environment with individual and team goals that were routinely met or exceeded.
• Bilingual skills.

Responsibilities

• Develop talent, including proactively sourcing candidates.
• Manage client traffic by engaging and appropriately routing clients and fostering client retention.
• Manage business results through formalized management routines and coaching.
• Create a world-class client experience environment.
• Manage market-level initiatives prescribed by market leaders.
• Drive operational excellence by engaging employees on business strategy.
• Manage organizational priorities and ensure effective execution.
• Create an inclusive team where members are treated fairly and respectfully.
• Demonstrate and expect process knowledge, data-driven decisions, simplicity, and continuous improvement.
• Deliver clear, concise messages that motivate, explain the rationale, and connect contributions to business results.
• Lead and encourage the identification, escalation, and resolution of potential risks.
• Develop team members through coaching and feedback.
• Manage expenses and demonstrate an owner's mindset.
• Recruit, onboard, and develop talent, and support career growth through talent mobility.
• Deliver results through effective team management, structure, and routines.

Benefits

• Access to paid time off.
• Benefits eligibility.
• Eligibility to participate in the annual discretionary incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED