Financial Center Manager Associate - Jacksonville, FL (Central)

Fifth Third Bank • Jacksonville, FL

3d • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. The program includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the training program, the associate is placed in a Financial Center.

The role develops proficiency in customer relationship building, consultative sales, banking products and processes, business strategy, and team leadership. It also involves supporting employee development, collaborating with business partners, participating in community activities, and adhering to the Bancorp Code of Business Conduct and Ethics. The position is based in Jacksonville, Florida, and works in a normal office environment, with periodic travel within the Bancorp footprint for meetings or training.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to successfully execute and coach sales activities.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
• Learn and apply the consultative sales process to identify current or prospective customers’ financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy so customers across all channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the bank’s Core Values and business strategies.
• Cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, and constructive feedback and developing them to their full potential.
• Assist in providing challenging opportunities that enhance employee career growth and recognize and reward employee accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level