Financial Center Manager Associate

Fifth Third Bank • Bonita Springs, FL

7d

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the program, the associate is placed in a Financial Center.

The position develops skills in customer relationship management, consultative sales, business strategy, and team leadership. It also involves supporting employee development, collaborating with business partners, participating in community activities, and complying with the bank's code of conduct and policies. The role is based in a normal office environment, with extended computer-screen viewing and periodic travel within the Bancorp footprint for meetings or training.

Requirements

• College degree or at least two years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and onboarding activities from the first day through program completion, including successful completion of Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to inform, guide, and lead the team.
• Learn and apply the consultative sales process to identify current and prospective customers’ financial needs and recommend suitable solutions.
• Understand how to develop an integrated book-of-business strategy so customers across all channels receive a Financial Needs Assessment and ongoing support from the best-suited banker.
• Learn to source, develop, coach, and lead a team that reinforces core values and business strategies.
• Help cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities the bank serves.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, and constructive feedback; developing employees; offering career-growth opportunities; and recognizing and rewarding accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level