Financial Center Manager Associate

Fifth Third Bank•Fort Myers, MT
•Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the program, the associate is placed in a Financial Center.

Requirements

  • College degree or at least two years of leadership experience in a sales environment.
  • Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • Ability to analyze credit and financial information.
  • Ability to successfully execute and coach sales activities.
  • Business acumen.
  • Demonstrated ability to make sound decisions.
  • S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment.

Responsibilities

  • Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
  • Build proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
  • Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
  • Develop consultative sales skills to identify current or prospective customers’ financial needs and recommend appropriate solutions.
  • Learn to develop an integrated book-of-business strategy so customers across channels receive a Financial Needs Assessment and are assigned to the best banker for proactive ongoing support.
  • Learn to source, develop, coach, and lead a team that reinforces Fifth Third’s Core Values and business strategies.
  • Learn to cultivate a One Bank culture through proactive collaboration with business partners.
  • Participate in activities that benefit the communities served.
  • Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
  • Assist in giving employees timely, candid, and constructive feedback; developing them to their full potential; providing challenging opportunities that support career growth; and recognizing and rewarding accomplishments.
  • Perform additional duties as assigned.

Benefits

  • Comprehensive benefits designed to support employees’ and families’ physical, financial, emotional, and social well-being.
  • Differentiated compensation offerings.
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