Financial Aid Officer

Stanbridge University•San Marcos, CA
•Onsite

About The Position

Stanbridge University is seeking a Financial Aid Officer to help students achieve their educational goals by providing financial aid guidance and assistance. The role supports students through the financial aid process and contributes to a collaborative academic community committed to student success. The position requires physical presence in the office unless otherwise noted. A job-related assessment may be required during the interview process. Applicants must be legally authorized to work in the United States; the university does not provide employment-based immigration sponsorship. Employment offers are contingent on a successful background check, and official transcripts are required before hire. Employment verification will be conducted to validate work experience per accreditation standards. Degrees earned outside the United States must be evaluated by a recognized credential evaluation service for U.S. degree equivalency and applicable subject-area coursework. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Bachelor’s degree in a related field, such as finance, accounting, or education.
  • Previous experience in a financial aid or student services role within higher education.
  • Strong knowledge of federal and state financial aid programs and regulations.
  • Excellent interpersonal and communication skills, including the ability to explain complex information to diverse audiences.
  • Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.
  • Customer service-oriented mindset and a strong commitment to student success.
  • Proficiency with computer applications, including financial aid management software and Microsoft Office Suite.
  • Must be legally authorized to work in the United States; employment-based immigration sponsorship is not provided.
  • Must be able to perform each essential duty satisfactorily and be physically present in the office unless otherwise noted.

Responsibilities

  • Assist students with financial aid applications, document verification, and required forms.
  • Conduct financial aid presentations and individual counseling sessions to explain students’ financial options and responsibilities.
  • Evaluate student financial aid applications and determine eligibility for federal, state, and institutional aid programs.
  • Maintain accurate and complete financial aid records in compliance with regulatory requirements.
  • Collaborate with university departments to resolve complex financial aid issues and provide service to students.
  • Stay current on financial aid regulations and communicate updates to relevant stakeholders.
  • Assist with developing and implementing financial aid policies and procedures.

Benefits

  • Medical, dental, and vision health care plan
  • 401(k) retirement plan
  • University events
  • Seasonal health and wellness challenges
  • Work/life balance initiatives
  • Onsite wellness program and staff chiropractor
  • Basic and voluntary life insurance, including AD&D
  • Paid vacation, sick leave, and public holidays
  • Maternity and paternity family leave
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