Financial Aid Coordinator
About The Position
The Financial Aid Coordinator provides high-level customer service to prospective students and students regarding the financial aid process. The role assists with gathering information on potential students to support a trouble-free financial aid and processing system, conducts initial Financial Aid overview appointments, and performs routine clerical, office, and data-entry tasks. The coordinator follows the Associate Expectation Agreement and established department policies and procedures, and provides customer service in accordance with the organization’s mission and purpose.
Requirements
- At least one year of customer service experience.
- Knowledge and experience with Microsoft Office.
- High school diploma.
Responsibilities
- Provide high-level customer service to prospective students and students regarding the financial aid process.
- Assist with gathering information on potential students to support a trouble-free student financial aid and processing system.
- Conduct initial Financial Aid overview appointments.
- Perform routine clerical, office, and data-entry tasks.
- Adhere to the Associate Expectation Agreement and established department policies and procedures.
- Provide excellent customer service in accordance with the organization’s mission and purpose.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
