Coordinator, Financial Aid

Carteret Community College•Nc, NC

23h

About The Position

Carteret Community College is hiring a full-time Financial Aid Coordinator to provide financial aid services to students. The position handles financial aid processing and student inquiries, monitors financial aid and veteran student records, and supports aid evaluation and packaging. The role also assists with workshops, serves on committees and task forces, and attends required campus events. Work is primarily carried out in a standard heated and air-conditioned environment in a public area. Some evening and weekend work is required. Job offers are conditional on a satisfactory background check.

Requirements

Associate degree in business, accounting, or a related field, or equivalent education and experience.
One year of clerical work experience in an office environment.
Familiarity with the Federal tax return and filing process.
Ability to analyze and solve complex problems.
Strong written and verbal communication skills, including the ability to relay complex information across diverse populations.
Proficiency with Microsoft Office products and other information systems.
Satisfactory background check as a condition of a job offer.

Nice To Haves

Experience with Colleague.
Experience with the North Carolina Community College System.

Responsibilities

Assist with electronic processing of the Free Application for Federal Student Aid (FAFSA).
Answer incoming phone calls, respond to financial aid emails, and assist students who visit the office.
Monitor drop/withdrawal reports for financial aid and veteran students.
Create and publish relevant financial aid forms.
Ensure financial aid files are complete and accurate.
Monitor and evaluate students’ satisfactory academic progress.
Package Federal and State aid.
Assist with financial aid workshops.
Serve on College committees and task forces as assigned.
Attend required campus events, including graduation, professional development, and employee meetings.
Perform other duties as assigned.