Financial Aid Fiscal & Operations Coordinator

Florida Atlantic University • Boca Raton, FL

2d

About The Position

Florida Atlantic University is seeking a Financial Aid Fiscal & Operations Coordinator for its Boca Raton Office of Student Financial Aid. The role supports the office’s mission by overseeing and monitoring departmental fiscal operations; providing project management and operational leadership for Financial Aid events and initiatives; serving as a cross-functional liaison with university stakeholders and external partners; and performing other job-related duties as assigned.

The coordinator leads fiscal, personnel, administrative, and operational functions, using independent judgment and problem-solving to support effective operations, compliance, continuous improvement, and a positive workplace experience. The position manages departmental calendars, meetings, events, employee engagement initiatives, and administrative processes, and develops and improves procedures and workflows.

The role oversees the planning and delivery of Financial Aid events, workshops, outreach initiatives, and special projects, including financial literacy, debt management, default prevention, scholarship resource center workshops, High School Nights, fundraising, service awareness, and FAU Explore. The coordinator also handles departmental transactions, budget and expense monitoring, reconciliations, timekeeping and human resources coordination, external scholarship processing support, Earned Paid Adjustments and Return to Title IV processing, and documentation for institutional, state, federal, athletic, veteran, and fiscal audits.

Requirements

• Master’s degree from an accredited institution in an appropriate area of specialization; or a bachelor’s degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience.

Responsibilities

• Lead and coordinate fiscal, personnel, administrative, and operational functions for the Office of Student Financial Aid.
• Manage departmental calendars, meetings, office events, employee engagement initiatives, and related administrative processes.
• Develop, document, evaluate, and improve departmental procedures and operational workflows, including identifying ways to streamline processes, strengthen controls, and support knowledge sharing.
• Provide project management and operational leadership for Financial Aid events, workshops, outreach initiatives, and special projects, coordinating timelines, logistics, deliverables, and follow-up.
• Process departmental transactions, including purchase requisitions, P-Card transactions, phone reconciliations, travel reimbursements, and work orders, in accordance with university policies and procedures.
• Serve as a liaison among Financial Aid, university departments, students, vendors, and internal and external partners; facilitate communication and problem resolution.
• Analyze financial and operational data and reports, research issues, and provide findings and recommendations to management.
• Oversee and monitor departmental expenses, budget activity, and financial transactions in Workday.
• Manage reconciliations of state funds, external scholarships, miscellaneous funds, and assigned accounts; investigate and resolve discrepancies and coordinate corrective actions.
• Coordinate human resources functions for the Associate Director and serve as the department’s primary timekeeper, including collecting and reviewing timesheets and maintaining records.
• Assist the External Scholarship Coordinator with external scholarship fund processing by reviewing documentation, verifying student eligibility, and ensuring accurate disbursements.
• Guide and assist students with external scholarship requirements, processing, and disbursement.
• Manage Earned Paid Adjustments across financial aid programs and Return to Title IV (R2T4) processing, ensuring accuracy, timeliness, and compliance.
• Coordinate and maintain documentation for state, federal, athletic, veteran, fiscal, and other institutional audits.
• Perform other job-related duties as assigned.

Benefits

• Medical, dental, vision, and life insurance.
• Flexible Spending plans and an Employee Assistance Program.
• State retirement options, including tax-deferred annuities and Roth 403(b) plans.
• Public Service Loan Forgiveness program for state employees.
• Sick Leave Pool Program.
• Paid time off for eligible employees, including vacation and sick leave, one personal day, nine paid holidays, and paid winter break at the President’s discretion.
• Paid Community Engagement Volunteer Service Day.
• Employee Educational Scholarship Program tuition assistance for eligible staff and faculty after six months of full-time employment; may extend to spouses and dependent children for eligible in-unit faculty.

What This Job Offers

• Job Type: Full-time