Remote | Financial Aid Advisor — $30–$50/hour

24-Mag•San Francisco, CA

3d•Remote

About The Position

24-MAG LLC is recruiting experienced Financial Aid Advisors and Student Loan Counselors for a specialized, fully remote consulting engagement supporting AI training and evaluation initiatives. Professionals will use direct borrower-counseling expertise and knowledge of federal student loan repayment to review realistic borrower inquiries, develop structured evaluation criteria, and assess AI-generated responses for accuracy, completeness, and practical usefulness. Previous AI training experience is not required. This freelance/contract engagement is open to candidates based in the United States. The expected commitment is 15–25 hours per week, with a short-term project duration and 10 available openings. Candidates should be prepared to begin promptly. Compensation is $30–$50 per hour. Work is performed remotely through asynchronous collaboration with the project team, and deliverables include evaluation criteria, written assessments of AI responses, and actionable feedback. Direct experience counseling borrowers about federal student loan repayment or relief options is essential; experience limited to financial aid award packaging does not meet the requirements. The opportunity is offered through 24-MAG LLC, which connects experienced professionals with remote consulting opportunities. Applicant information may be processed for recruitment and opportunity matching in accordance with the company’s Privacy Policy.

Requirements

At least 1 year of direct experience advising borrowers on federal student loan repayment or relief options, including income-driven repayment plans, PSLF, or other applicable programs.
Direct professional experience counseling borrowers on federal student loan repayment and forgiveness options; experience limited to financial aid award packaging is insufficient.
Must be based in the United States.
Availability to begin promptly and commit 15–25 hours per week.
Strong understanding of federal student loan repayment programs and borrower responsibilities.
Practical familiarity with income-driven repayment plans and their application to borrower circumstances.
Experience explaining PSLF and related forgiveness considerations.
Working knowledge of federal student loan servicing and common borrower account issues.
Familiarity with deferment, forbearance, repayment assistance, delinquency, and default resolution.
Ability to identify inaccurate, incomplete, or outdated federal student loan guidance.
Excellent written communication, analytical reasoning, attention to detail, and ability to apply structured evaluation criteria consistently.
Ability to explain repayment concepts clearly to people with varying levels of financial knowledge.
Experience providing direct borrower support by telephone, online, or in person.
Ability to work independently, provide clear actionable feedback, and maintain accurate, professional financial assistance guidance.

Nice To Haves

Background in a university financial aid office, nonprofit student loan counseling organization, or comparable borrower assistance role.
Prior experience with AI model training or evaluation projects is not required.

Responsibilities

Review sample questions about federal student loans, repayment obligations, and borrower assistance for realism, clarity, and completeness.
Identify unrealistic scenarios, unclear requests, or missing information in sample borrower inquiries, and recommend improvements.
Develop evaluation criteria for accurate guidance about federal student loan repayment options.
Assess AI-generated responses about income-driven repayment plans, Public Service Loan Forgiveness, forgiveness or relief programs, deferment, forbearance, servicing, delinquency, and default.
Identify factual inaccuracies, omissions, outdated information, misleading explanations, and unclear guidance.
Evaluate whether responses offer relevant, complete, actionable, and practically useful next steps for borrowers’ circumstances.
Develop structured rubrics for assessing the correctness, completeness, and usefulness of answers to federal student loan questions.
Document evaluation findings, repayment considerations, borrower assistance procedures, and recommended corrections in clear written feedback.
Communicate practical insights based on direct experience counseling student loan borrowers.
Complete assigned reviews independently in an asynchronous project environment while maintaining accuracy, consistency, and strong written communication.