Remote | VA Eligibility Specialist — $30–$50/hour

24-Mag•New York, NY

3d•Remote

About The Position

This remote freelance consulting role is for experienced professionals in VA healthcare eligibility, enrollment, care coordination, or social work. The specialist will contribute professional knowledge to AI training and evaluation initiatives by reviewing realistic questions from veterans and their families, developing structured evaluation criteria, and assessing AI-generated responses for accuracy, completeness, relevance, and practical usefulness. Prior AI training experience is not required. The work focuses on VA healthcare eligibility and enrollment procedures, priority groups, income requirements and means testing, care coordination, community care arrangements, and relevant MISSION Act provisions. Specialists will document findings, explain errors and missing information, and recommend actionable improvements. Work is performed independently in a fully remote, asynchronous project environment. The engagement is short-term, with an expected commitment of 20–30 hours per week, and candidates should be ready to begin promptly. Applicants must be based in the United States. Compensation is $30–$50 per hour. There are 10 openings. The opportunity is available through 24-MAG LLC, which connects professionals with remote consulting opportunities. Applicant information may be processed for recruitment and opportunity matching in accordance with the company's Privacy Policy.

Requirements

At least 1 year of experience working with VA healthcare enrollment, eligibility determination, or care coordination.
Professional experience in VA healthcare enrollment, eligibility determination, care coordination, or VA social work.
Demonstrated understanding of VA healthcare eligibility requirements and enrollment procedures.
Working knowledge of VA healthcare priority groups and relevant classification criteria.
Familiarity with income requirements, means testing, and their application to healthcare eligibility.
Experience assisting veterans with healthcare enrollment questions or access to care.
Practical understanding of VA care coordination processes and available healthcare services.
Working knowledge of community care arrangements and relevant MISSION Act provisions.
Ability to identify inaccurate, incomplete, or outdated veterans healthcare information.
Strong understanding of common questions veterans and family members raise about healthcare access.
Experience reviewing complex eligibility scenarios and clearly explaining relevant requirements.
Excellent written communication skills, emphasizing clarity, precision, and practical usefulness.
Strong analytical reasoning, attention to detail, and structured problem-solving capabilities.
Ability to apply consistent evaluation criteria to public healthcare guidance.
Ability to communicate complex healthcare enrollment concepts accessibly and accurately.
Strong organisational skills and ability to work independently in a remote project environment.
Must be based in the United States.
Availability to begin promptly and commit 20–30 hours per week.

Nice To Haves

Experience with veteran outreach and assisting veterans with healthcare applications.
Experience preparing informational guides, eligibility checklists, or training materials.
Familiarity with supporting diverse veteran populations, including rural communities and non-English-speaking individuals.

Responsibilities

Review sample questions about VA healthcare eligibility, enrollment requirements, and application procedures.
Assess whether sample inquiries reflect questions commonly received from veterans and their families; identify unrealistic scenarios, unclear requests, and missing information.
Apply practical VA enrollment and eligibility experience to assess the relevance and accuracy of healthcare guidance and recommend improvements.
Develop evaluation criteria for explanations of VA healthcare priority groups, eligibility classifications, income requirements, means testing, and enrollment considerations.
Review explanations of eligibility determination processes and identify incomplete, inaccurate, or outdated information.
Evaluate whether proposed guidance appropriately addresses a veteran's circumstances.
Review guidance concerning VA healthcare access, care coordination, community care eligibility, and relevant MISSION Act provisions.
Assess responses about healthcare access, service coordination, and care pathways, and identify appropriate next steps for veterans seeking assistance.
Develop structured rubrics defining correct, complete, and useful answers to veterans healthcare questions.
Evaluate AI-generated responses for accuracy, completeness, and relevance; identify factual errors, omitted eligibility information, outdated guidance, and unclear explanations.
Document evaluation findings and recommend specific improvements to response quality.
Prepare written feedback explaining identified errors, missing information, and recommended corrections.
Document evaluation criteria, eligibility considerations, and relevant healthcare enrollment procedures.
Communicate practical insights based on direct experience assisting veterans and their families.
Complete assigned reviews independently in an asynchronous project environment while maintaining accuracy, consistency, and professional written communication.