Financial Aid Advisor
About The Position
Fortis Institute in Pensacola, Florida, is seeking an energetic and motivated Financial Aid Advisor to help prospective students and current students navigate the financial aid process. The role supports Fortis’s educational programs, which provide career skills for high-demand occupations and professional growth. This is a full-time professional position on the Financial Aid team, reporting directly to the Director of Financial Aid. The Advisor provides high-level customer service, helps gather information about prospective students to support accurate financial aid processing, presents initial financial aid packages, and performs routine clerical, office, and data-entry tasks. The position requires some evening and Saturday hours and adherence to company and department policies and procedures and customer-service standards.
Requirements
- Excellent communication and interpersonal skills.
- Highly organized, motivated, and results-driven.
- Must not have any National Student Loan Data System (NSLDS) restrictions.
- Experience with Microsoft Word, Excel, and Outlook.
- Some evening and Saturday hours are required.
Nice To Haves
- One to two years of experience is preferred; the employer will train the right candidate.
Responsibilities
- Provide high-level customer service to prospective students and students regarding the financial aid process.
- Assist with gathering information on potential students to support a trouble-free student financial aid and processing system.
- Present initial financial aid packages.
- Perform routine clerical, office, and data-entry tasks.
- Follow established company and department policies and procedures and maintain customer-service standards consistent with the organization’s mission and purpose.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
