Financial Aid Advisor

Chaffey College•Rancho Cucamonga, CA

2d•Onsite

About The Position

Under direction, the Financial Aid Advisor develops financial aid award packages for eligible students in accordance with federal and state regulations. The position provides information and guidance to current and prospective students and helps students and parents navigate financial aid applications, eligibility requirements, and their rights and responsibilities related to Title IV funds. The advisor also prepares reports, recommends changes to financial aid policies and procedures, certifies eligibility for and refers students to the Extended Opportunity Program & Services (EOP&S) Program, and directs student assistants. The role requires effective communication and cooperative working relationships with students, staff, faculty, administrators, and community members. This is a full-time, 12-month classified bargaining unit position at Chaffey College. The role requires in-person work with Chaffey students, employees, community members, partners, or contractors. Working hours are Monday, Tuesday, Wednesday, and Friday, 7:30 a.m.–4:30 p.m.; Thursday, 10 a.m.–7 p.m. Varied hours may be required according to need. The starting date is as soon as possible. The position is in Range 15 of the CSEA Salary Schedule, with a starting salary of Step A, $5,089, and an excellent benefits package.

Requirements

Knowledge of federal and state regulations governing eligibility for student aid programs.
Ability to perform need analysis calculations using Federal Methodology.
Ability to maintain and prepare accurate records and reports.
Ability to maintain confidentiality.
Ability to assist economically disadvantaged and culturally diverse students in meeting educational and career goals through budgetary counseling and referrals as appropriate.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain cooperative working relationships with students, staff, administrators, and community members.
Ability to direct the work of student assistants.
Any combination of education, training, and experience that provides the required knowledge, skills, and abilities; an example is completion of an associate degree with responsible experience providing student financial aid services.
Experience using software applications such as Microsoft Excel, Word, and PowerPoint, and student database systems.
Demonstrated sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.
Able and ready to work in person with Chaffey students, employees, community members, partners, or contractors.

Nice To Haves

Strong organizational skills.
Attention to detail and accuracy.
Effective interpersonal communication skills.

Responsibilities

Screen student financial aid applications and supporting documentation for accuracy, consistency, and continued eligibility.
Perform need analysis calculations using Federal Methodology.
Develop aid packages combining loans, grants, and federal work-study to meet students’ calculated need within program limitations, student preferences, and available funds.
Provide information about aid programs to current and prospective students.
Explain eligibility criteria and assist students and parents with financial aid applications through orientation and community outreach.
Advise students of rights and responsibilities associated with receiving Title IV financial aid funds.
Certify eligibility for and refer students to the Extended Opportunity Program & Services (EOP&S) Program.
Prepare statistical, financial, and narrative reports as required.
Recommend policy and procedure modifications related to the student financial aid delivery system.
Direct the work of student assistants.
Communicate effectively with students, staff, and faculty.
Perform related duties as assigned.