Financial Aid Advisor
About The Position
Under the direction of the Financial Aid Director, the Financial Aid Advisor assists applicants and students with their eligibility for federal financial aid programs. The ideal candidate is interested in learning about financial aid and working with students. The position works with Admissions to complete the financial aid process, helps students understand and complete required forms and documentation, and packages student aid in the Student Information System. The role includes virtual and in-person meetings with prospective students and/or parents, financial aid file preparation, and ongoing training to expand financial aid knowledge.
Requirements
- Prior experience working in customer service.
- Outstanding written and oral communication skills.
- Ability to read, interpret, apply, and explain laws, rules, regulations, and policies regarding financial aid programs.
- Ability to multitask and prioritize work.
- Proficiency in MS Word, Excel, and Google Suite applications.
- 1–5 years of experience working in a college financial aid office or similar office experience.
Nice To Haves
- Bachelor’s degree, preferably in Accounting, Finance, Business Administration, or a related field.
- Experience working with a College of Nursing program.
Responsibilities
- Work with the Admissions Department to complete the financial aid process for prospective students.
- Follow up with students until all required documentation is complete.
- Conduct virtual and in-person meetings with prospective students and/or parents.
- Assist with FSA ID registration and FAFSA completion.
- Present financial aid offer letters and funding options for program balances, if applicable.
- Complete verification for selected applicants.
- Resolve conflicting information and other flags on FAFSA applications.
- Review financial aid history through NSLDS and address any issues or flags.
- Provide loan entrance counseling and assist with Master Promissory Note (MPN) completion.
- Assist students with financial aid forms, ensuring they understand their rights and responsibilities.
- Package student aid in the Student Information System.
- Prepare financial aid files for review by the Assistant Director or Director of Financial Aid.
- Attend training webinars to expand financial aid knowledge.
- Complete additional duties as assigned.
Benefits
- Flexible hybrid work schedule.
- Benefits to support employee well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
