Finance Manager Fairfield Auto Mall Fairfield, Ohio
About The Position
Jeff Wyler Fairfield Auto Mall is seeking a results-driven, customer-focused Finance & Insurance Manager to join our award-winning team. We are looking for an experienced professional who thrives in a fast-paced, high-volume environment and is committed to delivering an exceptional customer experience while maximizing dealership profitability through ethical and compliant business practices. The Finance & Insurance Manager is responsible for guiding customers through the vehicle financing and protection product process while ensuring a transparent, professional, and compliant experience. This individual works closely with sales consultants, lenders, and dealership leadership to deliver outstanding customer satisfaction and achieve departmental performance goals.
Requirements
- Minimum 3 years of automotive Finance & Insurance management experience preferred.
- Proven track record of strong product penetration and finance performance.
- Knowledge of automotive finance regulations and dealership compliance requirements.
- Experience with RouteOne, Dealertrack, CDK, Reynolds & Reynolds, or similar dealership management systems preferred.
- Excellent communication, negotiation, and relationship-building skills.
- Professional appearance and strong customer service mindset.
- Ability to multitask and perform under pressure in a high-volume environment.
- Valid driver's license with an acceptable driving record.
Nice To Haves
- Strong closing and presentation abilities.
- High level of integrity and professionalism.
- Analytical and detail-oriented.
- Ability to build trust with customers from diverse backgrounds.
- Self-motivated with a competitive drive.
- Strong organizational and time management skills.
- Commitment to continuous learning and professional development.
Responsibilities
- Present financing and leasing options tailored to each customer's needs.
- Offer and explain vehicle protection products, service contracts, GAP, maintenance plans, tire and wheel protection, and ancillary products.
- Secure financing through a network of banks, credit unions, and lending partners.
- Maintain exceptional lender relationships while obtaining competitive financing approvals.
- Ensure all contracts, documentation, and disclosures are completed accurately and in compliance with federal, state, and dealership regulations.
- Maintain compliance with all applicable laws, including Truth in Lending, Red Flags Rule, OFAC, Safeguards Rule, and dealership policies.
- Deliver an exceptional customer experience throughout the delivery process.
- Achieve monthly production goals including product penetration, finance reserve, and profitability while maintaining high customer satisfaction scores.
- Collaborate with the sales team to ensure a seamless transition from vehicle purchase to delivery.
- Maintain accurate funding schedules and assist in resolving contract issues promptly.
- Stay current on manufacturer programs, lender guidelines, compliance requirements, and industry best practices.
- Contribute to a positive, team-oriented dealership culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
