Finance Manager, FP&A/Client Finance

We. Communications•New York City, NY

1d•$100,000 - $130,000•Hybrid

About The Position

The Finance Manager, FP&A/Client Finance owns the commercial and financial health of one of the agency’s largest global client relationships. The role partners with global client leads, market leaders, finance, and resource teams to translate account plans into staffing, pricing, and account-growth decisions. It creates a consistent view of financial performance and financial constructs across markets and affiliate partners, helping teams grow client value and agency profitability. The position reports to the Finance Director, North America and has global scope. The role leads client-account finance across regions, coordinating forecasting, close, planning, and monthly reporting. It provides financial insight on revenue, margin, staffing, scope, billing, and profitability, and supports leadership decisions with analysis of performance versus forecast and budget. The Finance Manager also drives staff and capacity planning, coordinates affiliate finance arrangements, improves planning and reporting processes, and supports client-spend updates and monthly financial updates or billing. North America employees who are not remote are required to work from the office three days a week. The stated salary range is $100,000–$130,000 USD annually across U.S. locations. Regular employees working 20 or more hours per week are eligible for the listed benefits.

Requirements

At least 8 years of progressive client finance or FP&A experience in a marketing or communications firm, focused on financial analysis, planning, budgeting, and forecasting.
Substantial operational finance and management-reporting experience.
Experience overseeing or owning the financials of a large global client, preferably including operations, while working with agency offices in multiple countries.
At least 2–3 years of people-management experience.
Excellent verbal, written, and presentation skills, including the ability to distill complex financial information into clear, digestible insights and formats.
Ability to explain financial information to audiences without a financial background.
Customer-service orientation.
Ability to multitask and manage competing priorities in a fast-paced environment with frequent tight deadlines.
Ability to work independently.
Respect for cultural differences when interacting with global offices.

Nice To Haves

Familiarity with relational databases and cube logic.
Experience overseeing the operations of a large global client.

Responsibilities

Serve as the day-to-day finance lead for the client account across all regions, partnering with account leadership on financial and commercial matters.
Coordinate forecast and close activity with finance leads in North America, EMEA, and APAC, providing a consistent global view of account performance.
Provide financial insight to account leaders, identifying risks, opportunities, and actions related to revenue, margin, staffing, scope, and billing.
Participate in leadership, forecasting, staffing, scoping, and business-performance discussions, and escalate material issues with context and recommended actions.
Own forecasting, planning, and monthly financial reporting across all regions for the client account.
Lead month-end close activities, including revenue, costs, accruals, intercompany activity, and project financials.
Analyze actual performance against forecast and budget, explain variances, and drive follow-up actions.
Monitor project and client profitability, staffing mix, utilization, fee and out-of-pocket performance, contribution margin, profit margin, and other financial indicators.
Drive staff and capacity planning by translating scopes and growth plans into staffing models by market, discipline, and seniority.
Work with client and resource leads to identify staffing gaps, excess capacity, utilization pressure, and improved team deployment.
Coordinate across markets and affiliates to create a dependable global picture of fees across teams, regions, and affiliate arrangements.
Partner with business client leads to onboard new affiliate partners from a finance perspective.
Standardize planning, reporting, and approval processes for global accounts; reduce duplicate trackers and manual reconciliations; and improve decision-making data quality.
Identify ways to update client leads on spend during the month and work to deliver monthly client financial updates and billing.
Participate in a cross-functional team managing agency compliance with client requirements.
Mentor and develop the team.

Benefits

Medical, dental, and vision coverage.
Pretax accounts, including HSA with company match and Medical and Dependent Care FSAs.
PTO, holidays, annual wellness break, Summer Fridays, and personal days.
Company-paid short- and long-term disability.
Parental leave of up to 12 weeks for birthing and non-birthing parents.
Caregiver leave of up to 2 weeks to help an eligible family member with a serious health condition.
Up to 24 hours of community engagement time.
Bi-annual wellness credits of up to $300 per year.
Support with home-office equipment.
Monthly technology credit to offset internet and phone costs.
Traditional and Roth 401(k) options with company match.
Learning and development programs.