Finance Manager, FP&A/Client Finance

We. Communications•Portland, OR
•$100,000 - $130,000•Hybrid

About The Position

The Finance Manager, FP&A/Client Finance owns the commercial and financial health of one of the agency’s largest global client relationships. The role partners with global client leads, market leaders, finance, and resource teams to turn account plans into sound staffing, pricing, and account growth decisions. It also creates a clear view of performance and financial constructs across markets and affiliate partners to help teams grow client value and agency profitability. This position is the day-to-day finance lead for the client account across regions, coordinating forecasting, close, planning, and reporting with finance leads in North America, EMEA, and APAC. It provides financial insight on revenue, margin, staffing, scope, billing, and profitability, and supports account leadership in making commercial and operational decisions. The role reports to the Finance Director, North America, and has a global scope.

Requirements

  • Minimum 8 years of progressive client finance or FP&A experience in a marketing or communications firm, focused on financial analysis, planning, budgeting, and forecasting.
  • Strong operational finance and management reporting experience.
  • Experience overseeing or owning the financials of a large global client, preferably including operations, and working with agency offices in multiple countries.
  • Respect for cultural variances when interacting with offices globally.
  • Excellent verbal, written, and presentation skills, including the ability to distill complex financial information into digestible insights and formats.
  • Ability to translate financial information for a non-financial audience.
  • Minimum 2–3 years of people management experience.
  • Strong customer service orientation.
  • Ability to multitask and manage competing priorities in a fast-paced team environment with frequent tight deadlines.
  • Ability to work independently.
  • Proven ability to mentor and develop teams.

Nice To Haves

  • Familiarity with relational databases and cube logic.

Responsibilities

  • Serve as the day-to-day finance lead for the client account across all regions, partnering with account leadership on financial and commercial matters.
  • Coordinate forecast and close activity with finance leads in North America, EMEA, and APAC, and provide a consistent global view of client account performance.
  • Provide financial insight to account leaders, identifying risks, opportunities, and actions related to revenue, margin, staffing, scope, and billing.
  • Participate in leadership, forecasting, staffing, scoping, and business performance discussions, escalating material issues with context and recommended actions.
  • Own forecasting, planning, and monthly financial reporting across all regions for the client account.
  • Lead month-end close activities, including revenue, costs, accruals, intercompany activity, and project financials.
  • Analyze actual performance versus forecast and budget, explain key variances, and drive follow-up actions.
  • Monitor project and client profitability, staffing mix, utilization, fee and out-of-pocket performance, contribution margin, profit margin, and other key financial indicators.
  • Drive staff and capacity planning by translating scopes and growth plans into staffing models by market, discipline, and seniority.
  • Work with client and resource leads to identify staffing gaps, excess capacity, utilization pressure, and improved ways to deploy teams.
  • Coordinate across markets and affiliates to create a dependable global picture of fees across teams, regions, and affiliate arrangements.
  • Work with business client leads to onboard new affiliate partners from a finance perspective.
  • Standardize planning, reporting, and approval steps for global accounts; reduce duplicate trackers and manual reconciliations; and improve decision-making data quality.
  • Identify ways to update client leads on spend throughout the month and work to deliver monthly financial updates and client billing.
  • Participate in a cross-functional team managing the agency’s compliance with client requirements.

Benefits

  • Comprehensive benefits program including medical, dental, and vision coverage.
  • Pretax accounts including HSA with company match, Medical FSA, and Dependent Care FSA.
  • Generous time off including PTO, holidays, Annual Wellness Break, Summer Fridays, and personal days.
  • Short- and long-term disability paid by the company.
  • Parental leave of up to 12 weeks for birthing and non-birthing parents.
  • Caregiver leave of up to 2 weeks to help an eligible family member with a serious health condition.
  • Up to 24 hours for community engagement.
  • Bi-annual wellness credits of up to $300 per year.
  • Support with home office equipment.
  • Monthly technology credit to offset internet and phone costs.
  • 401(k) traditional and Roth options with company match.
  • Learning and development programs.
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