Finance & Insurance Manager - Honda Miami Lakes

AutoNation • Miami Lakes, FL

2d

About The Position

The Finance & Insurance Manager at Honda Miami Lakes makes credit decisions, submits deals to lenders for approval, and helps bridge gaps in the vehicle sales process. The role identifies suitable finance and insurance products for customers and guides them through financing during their vehicle purchase.

The manager welcomes customers transitioning from Sales to Finance, determines financing needs and payment options through consultative interviews, and presents transparent pricing menus. The role also processes finance transactions in compliance with applicable laws and company policy, follows up to support customer satisfaction and loyalty, builds referral relationships, and works toward sales targets while providing an exceptional customer experience.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and develop a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions and submit deals to lenders for approval.
• Help bridge disconnects in the sales process and identify appropriate finance and insurance products for customers.

Benefits

• Competitive compensation.
• 401k matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED