Finance Consultant - Mercedes-Benz Raleigh

Holman•Raleigh, NC

10d

About The Position

Holman is a family-owned global automotive services organization. Mercedes-Benz Raleigh is seeking an Automotive Finance Consultant to maintain a successful finance and insurance operation, provide customers with appropriate financing and related products, review customer credit, and support sales consultants and desk managers. The role requires knowledge of finance and insurance products, manufacturers’ policies, and the automotive industry, along with strong organization, communication, and customer-service skills. Applicants must have a valid driver’s license and an excellent driving record, plus at least two years of experience as an automotive finance manager, preferably at a high-line store.

Requirements

Valid driver’s license with an excellent driving record.
At least 2 years of experience as an automotive finance manager, preferably in a high-line store.
Strong organizational skills.
Excellent written and verbal communication skills.
Ability to provide excellent customer service.

Nice To Haves

Automotive finance manager experience at a high-line store.

Responsibilities

Maintain a successful finance and insurance operation.
Ensure buyers are offered appropriate financing, payment protection, and other available products and services for their vehicle.
Maintain a follow-up system for collecting one-pay contracts and outstanding titles.
Obtain and maintain high customer satisfaction scores.
Process, review, and analyze customer credit reports, including confidential consumer data.
Assess customers’ credit histories to determine the probability that a bank will accept their credit applications.
Maintain knowledge of finance and insurance products and manufacturers’ policies.
Train and manage sales consultants on products and paperwork related to F&I products.
Maintain industry knowledge and relationships with industry contacts.
Assist desk managers as necessary.