Finance Consultant - Mercedes-Benz Raleigh

Holman•Raleigh, NC

10d

About The Position

Mercedes-Benz Raleigh, part of Holman, is seeking an Automotive Finance Consultant to support the dealership’s finance and insurance (F&I) operations. The role helps customers evaluate financing, payment protection, and other appropriate products and services, while processing and analyzing customer credit information and supporting sales consultants and desk managers. The position also involves maintaining customer satisfaction, completing follow-up on one-pay contracts and outstanding titles, and staying current on F&I products, manufacturer policies, and industry relationships.

Requirements

Valid driver’s license with an excellent driving record.
Strong organizational skills.
Excellent written and verbal communication skills.
At least 2 years of experience as an automotive finance manager.

Nice To Haves

Automotive finance manager experience in a high-line store is preferred.

Responsibilities

Maintain a successful finance and insurance operation.
Ensure buyers are offered appropriate financing, payment protection, and other products and services carried by the dealership for the vehicle purchased.
Maintain a follow-up system for collecting one-pay contracts and outstanding titles.
Obtain and maintain high customer satisfaction scores.
Process, review, and analyze customer credit reports, including detailed credit history and confidential consumer data.
Analyze customer credit history to assess the probability that a bank will accept a credit application.
Maintain knowledge of finance and insurance products and manufacturer policies.
Train and manage sales consultants on products and paperwork related to F&I products.
Maintain industry knowledge and create and maintain relationships with industry contacts.
Assist desk managers as necessary.