Mercedes-Benz Commercial Sales Consultant
About The Position
The Commercial Sales Consultant drives commercial vehicle sales and manages customer accounts for Mercedes-Benz of Honolulu. This role combines sales, account management, and relationship building to maximize customer satisfaction and dealership profitability. The consultant sells new and pre-owned Mercedes-Benz Sprinter vans, advises commercial clients on vehicle options suited to their payload, upfit, and feature requirements, and supports customers throughout the sales and post-delivery process. The role also involves prospecting for new business, maintaining accurate CRM records, monitoring market activity, and collaborating with dealership departments while representing Swickard Auto Group professionally.
Requirements
- One to two years of previous sales experience, preferably with commercial vans or trucks.
- Valid driver's license and clean driving record.
- Excellent communication, negotiation, and organizational skills.
- Ability to develop genuine client relationships and understand business fleet requirements.
- Proficiency with CRM software and other sales tools, and strong computer literacy.
- Excellent negotiation and closing skills.
- Self-starter with high energy, strong initiative, and commitment to maximizing customer satisfaction.
- Knowledge of automotive products and industry trends.
- Demonstrates a high Hospitality Quotient, including kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
Nice To Haves
- Fleet management or account management experience with commercial clients is highly preferred.
- Previous sales experience with commercial vans or trucks is preferred.
Responsibilities
- Sell new and pre-owned Sprinter vans and work to meet or exceed dealership sales and profitability goals while conducting business ethically and professionally.
- Manage customer contacts and maintain accurate records of interactions, follow-ups, and account status in the dealership’s CRM system.
- Develop long-term relationships with commercial van clients and consult with prospects to understand their needs.
- Present suitable vehicle options and provide customer-tailored vehicle demonstrations and test drives.
- Prospect, network, follow up on leads, and generate new business through outreach calls, online leads, and referrals.
- Educate potential customers about Sprinter models and their benefits.
- Serve as the primary contact for assigned accounts, maintain post-sale contact, address issues promptly, and follow up on post-delivery items.
- Monitor commercial vehicle industry trends, customer needs, competitor offerings, and market data; develop sales strategies to gain market share.
- Collaborate with service, parts, and finance departments to provide a seamless customer experience.
- Comply with federal, state, and local regulations affecting commercial vehicle sales.
- Maintain a professional appearance and represent the Swickard Auto Group brand with integrity.
Benefits
- Career development and opportunities to take on leadership responsibilities.
- Supportive and collaborative team culture.
- Opportunities for continued personal and professional growth.
- Competitive salary and comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
