Finance and Insurance Manager

Lithia & Driveway • Chesapeake, VA

18h

About The Position

Priority Honda of Chesapeake is hiring a Finance and Insurance Manager to help customers protect their vehicle purchases and support dealership performance. The role works with customers, lenders, sales staff, and dealership leadership to arrange financing, present protection products, and complete transactions accurately. The position requires open availability and a flexible schedule, including evenings, weekends, and holidays. Applicants must be at least 18 years old and be a high school graduate or equivalent. The employer is a drug-free workplace and provides reasonable accommodations to enable individuals to perform essential functions.

Requirements

• High school graduate or equivalent.
• At least 18 years old.
• Ability to type efficiently and enter accurate information into a tracking system.
• Ability to perform basic mathematical calculations.
• Valid driver's license in the state of residence.
• Acceptable driving record.
• Open availability to support dealership operations and customer demand, including evenings, weekends, and holidays.

Responsibilities

• Greet customers in a friendly and professional manner.
• Present vehicle protection products and explain their benefits to help customers choose protection packages.
• Arrange customer financing by building professional relationships with lenders and seeking suitable financing options.
• Submit deals electronically to banks using the appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process transaction paperwork and ensure it is accurate and satisfies office, state-specific DMV, and lender requirements.
• Track deal receivables and follow up on outstanding items to collect funds and meet bank stipulations for contract funding.
• Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
• Work with the sales team and sales managers to complete transactions accurately and to the customer's satisfaction.
• Follow up with customers about purchased products that require customer action, such as applying protective coating.
• Assist the Sales Team with customer engagement in the sales department during peak traffic times.
• Obtain all appropriate licensing within 90 days of hire.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs
• Short-term and/or long-term incentives as part of total compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED