Finance and Insurance Manager

Lithia & Driveway•Collierville, TN
•$150,000 - $200,000

About The Position

The Finance and Insurance Manager at Sunrise Chevrolet Buick GMC at Collierville helps customers select vehicle protection products and arranges financing by working with lenders. The role supports dealership performance and customer experience while ensuring deals, transactions, and paperwork are accurately completed and comply with office, state DMV, and lender requirements. It also involves tracking receivables, following up on outstanding funding items and customer actions, participating in store meetings, and supporting the sales team during busy periods. Open availability is required, including evenings, weekends, and holidays. Appropriate licensing must be obtained within 90 days of hire.

Requirements

  • High school graduate or equivalent.
  • Must be at least 18 years old.
  • Type efficiently and enter accurate information into a tracking system.
  • Ability to solve basic math calculations.
  • Basic computer skills.
  • Acceptable driving record and a valid driver's license in the state of residence.
  • Open availability to support dealership operations and customer demand, including evenings, weekends, and holidays.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Present vehicle protection products and explain their benefits to help customers choose protection packages.
  • Arrange customer financing by building professional relationships with lenders and seeking suitable financing options.
  • Submit deals electronically to banks using the appropriate dealer system.
  • Enter transactions accurately into ADP and bank approval systems.
  • Process transaction paperwork accurately and ensure it meets office, state-specific DMV, and lender requirements.
  • Track deal receivables and follow up on outstanding items to collect funds and meet bank stipulations for contract funding.
  • Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
  • Work with the sales team and sales managers to complete transactions accurately and to the customer's satisfaction.
  • Follow up with customers about purchased products that require customer action, such as applying protective coating.
  • Assist the Sales Team with customer engagement in the sales department during peak traffic times.
  • Obtain all appropriate licensing within 90 days of hire.

Benefits

  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
  • Competitive pay
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