Finance and Insurance Manager

Lithia & Driveway•Memphis, TN

About The Position

The Finance and Insurance Manager greets customers and presents vehicle protection packages and their benefits. The role arranges customer financing by building relationships with lenders, submitting deals electronically, and entering transactions into ADP and lender approval systems. It also processes transaction paperwork, tracks receivables and funding stipulations, and works with sales staff to ensure transactions are accurate and customers are satisfied. The manager may assist the Sales Team with customer engagement during peak traffic times and follows up with customers when purchased products require customer action. Appropriate licensing must be obtained within 90 days of hire. The role is at Kia of South Memphis (Kia of Memphis). The employer describes a comprehensive benefits package and states that high school graduation or equivalent and being at least 18 years old are required. The workplace is drug-free and provides equal employment opportunity, with reasonable accommodations available to enable individuals to perform essential functions.

Requirements

High school graduate or equivalent.
At least 18 years old.
Strong attention to detail.
Sense of urgency.
Excellent communication skills.
Ability to type efficiently and enter accurate information into a tracking system.
Ability to perform basic mathematical calculations.
Basic computer skills.
Acceptable driving record and a valid driver's license in the state of residence.

Responsibilities

Greet customers in a friendly and professional manner.
Present vehicle protection packages and explain their benefits to help customers choose products.
Arrange financing for customers by building professional lender relationships and seeking the best available financing.
Submit deals to banks electronically using the appropriate dealer system.
Enter transactions accurately into ADP and bank approval systems.
Process transaction paperwork accurately and in accordance with office, state-specific DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to collect funds and satisfy bank stipulations for contract funding.
Participate in Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to complete transactions accurately and to customers’ satisfaction.
Follow up with customers about purchased products that require customer action.
Assist the Sales Team with customer engagement in the sales department during peak traffic times.
Obtain all appropriate licensing within 90 days of hire.