Finance and Insurance Manager- AutoNation USA Austin

AutoNation • Wells Branch, TX

4d

About The Position

AutoNation is seeking a Finance and Insurance Manager for its AutoNation USA Austin location. In the company’s no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to lenders for approval, and helps address disconnects in the sales process. The manager draws on automotive sales or finance experience to identify suitable finance and insurance products for customers.

The role guides customers through the transition from Sales to Finance, determines financing needs and payment options through consultative interviews, and presents transparent pricing menus. It also includes processing finance transactions in compliance with state and federal regulations, following up to support customer satisfaction, building referral relationships, achieving sales goals, developing product knowledge, and ensuring timely, policy-compliant administration. AutoNation describes its workplace as inclusive and diverse, with opportunities to make an impact and contribute to innovation and people development.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers and transition them from Sales to Finance during vehicle purchases.
• Work with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions in compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and develop a base of referrals.
• Set and achieve targeted sales goals.
• Develop product knowledge to help customers effectively.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED