Finance Manager - AutoNation Chevrolet Waco

AutoNation • Waco, TX

1d

About The Position

The Finance Manager (F&I Manager) supports customers through the financing portion of their vehicle purchase in AutoNation’s no-haggle sales environment. The role makes credit decisions, submits deals to lenders for approval, helps resolve disconnects in the sales process, and identifies appropriate finance and insurance products for customers.

The position welcomes customers and transitions them from Sales to Finance, determines financing needs and payment options through consultative interviews, presents a transparent pricing menu, and processes finance transactions in compliance with state and federal laws. It also focuses on customer satisfaction, referrals, sales goals, product knowledge, timely administration, and an exceptional customer experience.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions and submit deals to lenders for approval.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED