Finance & Accounting Associate

NTT DATA Services•Plano, TX

27d•$55,000 - $69,000•Onsite

About The Position

NTT DATA is hiring a Finance & Accounting Associate to support accounts receivable, collections, accounts payable, billing, and finance operations in Plano, Texas. The role monitors customer accounts and overdue balances, supports payment collection and cash application, processes payments and refunds, maintains collection records, performs reconciliations and billing assurance checks, and helps resolve customer account issues. It also supports process SLAs and KPIs, SOX controls, audit activities, and billing-system improvements. The position handles physical checks received at the Plano headquarters, including remote deposits, GL coding coordination, deposit records, secure document custody, and providing deposit details to the Cash Application team. It also supports AP mail and vendor-check distribution, scans and routes AP documentation, assists with invoices and vendor inquiries, and initiates wire and tax payments. The role works with Finance, Treasury, Tax, Payroll, AP, AR, Cash Application, customers, vendors, and other stakeholders to support accurate and timely financial operations.

Requirements

At least 3 years of relevant experience in Accounts Receivable, Collections, Accounts Payable, Billing, Finance Operations, Treasury Operations, or a related finance function.
At least 3 years of experience as a Collection Specialist or in a similar Accounts Receivable or collections-related role.
At least 3 years of experience monitoring customer accounts, following up on overdue balances, and supporting collection of outstanding payments.
At least 3 years of experience with invoice processing, vendor inquiries, and payment-processing activities.
Knowledge of billing procedures and collection techniques.
Solid understanding of relevant accounting principles and financial processes.
At least 3 years of experience with payment processing, refunds, cash application, account reconciliation, and billing-related activities.
At least 3 years of experience supporting financial controls, compliance activities, reconciliations, and audit requirements.
Working knowledge of Microsoft Office applications, including Excel, and experience working with financial or operational databases.
Graduation in Commerce, an MBA in Finance, or an equivalent combination of education in a finance-related discipline.
Ability to perform general office-related duties and essential responsibilities with or without reasonable accommodation.
Ability to support physical check-processing and document-handling activities at the Plano office as required.

Nice To Haves

Experience working with SAP or another enterprise ERP platform.
Experience supporting both Accounts Receivable and Accounts Payable functions.
Experience with Treasury operations, check processing, remote deposit capture, and cash application activities.
Experience with wire transfers and tax-payment processing.
Experience supporting SOX controls, audits, and finance-related compliance processes.
Experience with billing-system implementation, enhancement, or process-improvement initiatives.
Advanced Microsoft Excel skills for financial records, reconciliation, reporting, and data analysis.
Experience working within a large, multinational, or multi-entity organization.
Strong data-analysis, reconciliation, and problem-solving skills.
Strong written and verbal communication skills.
Strong customer-service and negotiation skills, including professional communication with clients and vendors.
Ability to work effectively against established targets, deadlines, SLAs, and KPIs.
Ability to manage multiple priorities and work effectively in a team environment.
Ability to remain organized and effective when handling time-sensitive or high-volume financial activities.

Responsibilities

Monitor customer accounts for overdue balances and contact customers to arrange timely payment while maintaining professional client relationships.
Maintain collection records, document customer interactions, and report on collection activities and outstanding receivables.
Follow up to encourage timely payment in accordance with contractual terms.
Process customer payments and refunds and ensure payments are applied accurately and promptly.
Provide remittance information to the Cash Application team and support accurate payment application.
Address collection matters raised by management and help resolve customer account issues.
Monitor and correct data discrepancies affecting billing quality or operational processes.
Perform system-wide reconciliations and assurance checks to support accurate billing and collections.
Monitor applicable SLAs and KPIs, identify potential issues, and coordinate their resolution.
Escalate non-compliance or process-control concerns and support corrective measures.
Maintain business controls in accordance with SOX requirements and support audit activities.
Support billing-system improvements, implementations, and changes to billing processes.
Process physical checks received at the Plano headquarters office.
Coordinate with Tax and Payroll to determine appropriate GL coding for checks.
Deposit checks into the Bank of America account using remote deposit capture technology.
Redirect checks intended for other NTT entities to the appropriate lockbox locations.
Provide Cash Application with deposit information, GL coding, digital check copies, and deposit confirmation reports.
Maintain secure custody and filing of deposited checks and checks requiring additional coding research.
Maintain a master Excel record of deposits and related transaction details.
Coordinate vendor-check distribution through USPS and FedEx according to AP procedures.
Collect vendor notices, correspondence, forms, and other documentation through the AP mail and locker process.
Scan and route AP documentation to the appropriate entity-level teams.
Support invoice processing, vendor inquiries, and payment-related activities.
Initiate wire payments and tax payments according to established procedures and controls.
Collaborate with Finance, Treasury, Tax, Payroll, AP, AR, Cash Application, vendors, customers, and other stakeholders.