Field Technician - Phoenix, AZ

Slip Robotics•Phoenix, AZ

23h•Onsite

About The Position

Slip Robotics is seeking a Field Technician in the Phoenix, Arizona area to support deployment, servicing, and monitoring of its autonomous mobile robot systems. The technician will work with customers, sales teams, and internal engineering teams to help ensure successful operation of the robots. The role is on-site near Phoenix and requires regional travel. The posting gives two different estimates for travel: approximately 75% in the Other Information section and approximately 20% for on-site visits in the qualifications.

Requirements

High school diploma or equivalent.
Familiarity with mechanical, electrical, or software systems through work experience or education.
Proactive and self-motivated, with the ability to work independently and adapt to changing situations.
Strong problem-solving and analytical skills in fast-paced operational environments.
Excellent communication skills for interacting with customers and internal teams.
Detail-oriented, organized, and able to prioritize tasks and manage multiple projects.
Ability to troubleshoot and work independently and as part of a team.
Good driving record and reliable transportation to and from job locations.
Valid driver’s license and a driving record that meets company insurance standards.
Ability to pass and maintain a DOT medical certification (DOT physical).
Ability to lift up to 50 pounds and work on feet for extended periods.
Willingness to travel for on-site visits; the posting specifies approximately 20% regional travel in this qualification.

Nice To Haves

Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

Support customers during product deployment and post-sales phases.
Assist sales teams with on-site demonstrations for potential customers.
Monitor and observe customer robot fleet operations to ensure optimal performance.
Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
Document operational data and generate performance reports.
Provide internal teams with feedback about customer needs, product performance, and potential areas for improvement.