Field Technician - West Allis, WI Hiring Event

EchoStar•West Allis, WI

1d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They explain how to use the technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and provide a professional customer experience. The company provides paid training in installation and service procedures, smart home technology, customer education, and best practices. The position requires driving a company vehicle to customer sites and regional offices, travel as needed, and schedule flexibility that may include evenings, weekends, or holidays. Physical requirements include climbing ladders up to 40 feet, lifting up to 70 pounds, and meeting and maintaining a 335-pound weight limit.

Requirements

Valid driver’s license and an acceptable driving record.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Solve problems encountered during customer visits.
Teach customers how to use their technology and offer additional services when helpful.
Keep the work area clean and maintain a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Paid time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV.
Discounts on Sling TV and Boost Mobile plans.
Company-provided van, tools, and uniforms.
Potential bonuses, including AwardPerqs redeemable for travel, electronics, and more.
Career growth and promotion opportunities, including an automatic promotion after six months with a $1/hour raise and further performance-based promotions with 5–10% pay increases.