About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They educate customers on using their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude, working independently while staying connected with the team. The company provides paid, step-by-step training in installation and service, smart home technology, customer education, and practices developed by experienced technicians. The role involves driving a company vehicle to customer locations and regional offices, travel as needed, and flexibility to work shifts that may include evenings, weekends, or holidays. The job requires climbing ladders up to 40 feet, lifting up to 70 pounds, working in tight spaces and varied weather, and meeting and maintaining a 335-pound weight limit. Employment is contingent on a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Ability to work in tight spaces and in all kinds of weather.
  • Customer focus and ability to build trust and create a great experience.
  • Problem-solving ability to address varied challenges on the spot.
  • Determination and adaptability to handle changing conditions and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to install and service DISH equipment and smart home products.
  • Solve problems and introduce customers to smart home technology.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Keep a clean work area and maintain a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training.
  • Paid time off.
  • Medical, dental, vision, and life insurance packages.
  • Health savings account (HSA).
  • 401(k) with company match.
  • Employee stock purchasing program.
  • Tuition reimbursement.
  • Complimentary DISH TV service.
  • Discounts on Sling TV and Boost Mobile plans.
  • Company-provided van, tools, and uniforms.
  • Career growth and opportunities to move into other departments.
  • Automatic promotion after six months with a $1/hour raise.
  • Additional promotions with 5–10% pay increases based on performance.
  • Bonus potential up to $6,400 in the first year and up to $9,100 annually after.
  • AwardPerqs for high performers, redeemable for travel, electronics, and more.
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