Field Technician - Richmond, VA Hiring Event

EchoStar•Richmond, VA

5h•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and provide professional customer service. The company provides paid training, including step-by-step guidance for installations and service, smart home technology knowledge, and best practices developed by experienced technicians. The role offers opportunities for career growth and promotion, including an automatic promotion after six months with a $1 per hour raise and additional performance-based promotions. Technicians deliver TV and smart home solutions to customers and help provide a world-class customer experience. The position requires travel to customer homes, schedule flexibility, and the physical ability to climb ladders, lift equipment, and work in tight spaces and varied weather conditions.

Requirements

Valid driver’s license and clean driving record.
Willingness to travel as needed.
Schedule flexibility, including the possibility of shifts involving evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer-focused approach, including the ability to build trust and create a positive experience.
Problem-solving ability to handle a variety of challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Keep the work area clean and maintain a professional attitude.
Work independently while staying connected with the team.
Travel to customer homes as needed and deliver a positive customer experience.