Field Technician - Cleveland, OH

Flock•Cleveland, OH

14h•Onsite

About The Position

The Field Technician installs, aligns, maintains, and repairs Flock’s physical camera and solar infrastructure in public and private environments. The role supports both new site deployments and ongoing fleet maintenance across camera systems, solar panels, batteries, mounting poles, and mobile trailers. It is hands-on, outdoor field work rather than desk-based or remote troubleshooting, and includes work on rooftops, ladders, and bucket trucks in varied weather conditions. The position is based in Cleveland, Ohio, with regional travel and schedules that adapt to customer site needs. The technician conducts site surveys with public safety partners and property owners, prepares sites, installs and aligns equipment, and diagnoses field hardware, software connections, and minor underground private wiring or irrigation disruptions. The role also involves maintaining installation and service records through a mobile application, tracking inventory, and managing local equipment shipments. Safe operation of field vehicles, trailers, tools, and access equipment is essential. The posting gives a base salary range of $55,000–$65,000 per year, plus overtime and Flock stock options. Travel is described as up to 25%, typically 4–5 trips per year; another section describes regional travel up to 50%. The regular field schedule is Monday through Friday, with occasional Saturdays for travel or project completion.

Requirements

Practical experience in low-voltage wiring, electrical assembly, construction, or technical field service environments.
Ability to lift equipment weighing up to 50 pounds and work outdoors independently across dynamic daily routes.
Ability to drive service vans and trucks and tow small equipment trailers safely on public and private roadways.
Comfort using mobile applications and basic digital tools to log service records, submit site photos, and track inventory.
Valid driver's license.
Comfort working at heights up to 30 feet and using ladders, bucket trucks, and lifts.
Ability to work outdoors in all weather conditions.
Ability to work Monday through Friday in the field, with occasional Saturday work for travel or project completion.

Responsibilities

Install and maintain camera systems, solar panels, batteries, mounting poles, and related field infrastructure.
Conduct site surveys with public safety partners and property owners to verify traffic control plans and permit compliance.
Prepare sites, including digging post holes and installing mounting hardware.
Align license plate recognition (LPR) and pan-tilt-zoom (PTZ) cameras.
Diagnose and repair field hardware, software connections, and minor underground private wiring or irrigation disruptions.
Record completed installations, inventory logs, and service records in the mobile field application.
Manage local equipment shipments.
Operate power and hand tools, ladders, bucket trucks, lifts, field vehicles, and tow support trailers safely.
Follow environmental and workplace safety protocols.
Travel across the region to support customer site needs and project completion.