FIELD TECHNICIAN I - Selma, AL
About The Position
Lumen is seeking a motivated, detail-oriented Field Technician to support telecommunications infrastructure and field operations. The position is suited to someone with a strong learning mindset, curiosity, problem-solving ability, and interest in developing a long-term career in the field technician profession. The technician performs installation, maintenance, troubleshooting, and repair work while following safety requirements, technical procedures, and established processes. The role includes onboarding, job shadowing, systems training, and ongoing development, with increasing responsibility for managing assigned work independently after training. The position is listed for Selma, Alabama, with the posting also requiring a reasonable commuting distance to West Chester, Ohio.
Requirements
- High school diploma or equivalent.
- Strong learning agility and coachability.
- Demonstrated troubleshooting and problem-solving skills.
- Strong attention to detail and organizational skills.
- Ability to work independently after completing training.
- Effective communication and teamwork skills.
- Ability to follow safety requirements and established procedures.
- Must be located within a reasonable commuting distance of West Chester, OH.
Nice To Haves
- Exposure to telecommunications, fiber optics, or outside plant (OSP) environments.
- Basic understanding of telecommunications infrastructure and field operations.
- Experience performing technical troubleshooting in a hands-on environment.
- Demonstrated curiosity, initiative, and willingness to learn new technologies.
- Experience documenting work accurately and maintaining detailed records.
- Ability to contribute positively to team culture through collaboration and knowledge sharing.
- Interest in long-term career growth within field operations or telecommunications.
- Positive feedback history from customers, coworkers, or team environments.
Responsibilities
- Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
- Follow established processes, safety requirements, and technical procedures to ensure quality work.
- Accurately document activities, including labeling, reporting, and maintenance records.
- Troubleshoot technical issues using logical problem-solving techniques.
- Participate in onboarding, job shadowing, systems training, and ongoing development programs.
- Collaborate with team members to share knowledge, best practices, and lessons learned.
- Manage assigned workload and responsibilities independently following training and development.
- Provide a positive customer experience through professionalism, responsiveness, and quality service.
Benefits
- A comprehensive package featuring a broad range of Health, Life, and Voluntary Lifestyle benefits and other perks that enhance physical, mental, emotional, and financial wellbeing.
- Bonus structure, which may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
