Assistant Store Manager - King Highway, Selma, AL

DTLR, Inc.•Selma, AL

About The Position

The Assistant Store Manager assists the Store Manager in upholding the daily operations of a retail store and supporting maximum sales and profitability. This includes merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The position is responsible for the quality and performance of store staff, compliance with company policies and business standards, and helping the store meet its goals. The role may require working in multiple stores within the assigned district. The standard work week does not exceed 40 hours, and a flexible schedule is required, including days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Ability to maintain professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
Ability to plan, organize, multitask, prioritize effectively, and proactively respond to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores perform in accordance with budget.
Help monitor and identify issues related to store loss or inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Ensure customer service standards are upheld and customers receive outstanding service in a friendly environment.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.