About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. The role is expected to be performed professionally, courteously, reliably, and with a results-oriented approach. The associate helps customers find appropriate products, supports store standards and sales goals, assists with inventory and operational tasks, and helps maintain a safe, orderly sales environment. The standard work week is a minimum of 35 hours and a maximum of 40 hours.

Requirements

  • Previous retail or customer service experience is preferred but not required.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
  • Ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
  • Willingness to work in multiple stores within the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.

Responsibilities

  • Build customer relationships by providing professional, courteous, attentive, honest, and responsive service.
  • Identify customer needs and provide knowledgeable assistance in selecting products.
  • Apply basic fashion and trend knowledge to recommend merchandise and meet customer needs.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies.
  • Participate in service training and product programs.
  • Assist the Store Manager in identifying store issues and inconsistencies affecting loss prevention and shrink goals.
  • Monitor and control operational compliance, safety, and business standards.
  • Support training employees in suggested selling and merchandising techniques.
  • Minimize inventory shrinkage by protecting against shoplifting and internal theft and following loss-prevention and security procedures.
  • Follow point-of-sale procedures, balance money received during assigned shifts, and work with management to investigate discrepancies.
  • Keep management informed of important developments, potential problems, and other relevant information.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.
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