Field Technician D (White Plains, NY)

L3Harris Technologies•New York, NY
•$36 - $67•Onsite

About The Position

L3Harris Technologies is seeking a Field Technician for its Field Services organization supporting the Federal Aviation Administration (FAA). The position provides field support to FAA facilities in the ZNY airspace and supports the FTI, ADS-B, DCNS, and other Field Services Group programs. The technician provides technical support for the programs and systems L3Harris supports for the FAA, including FTI, MS, ADS-B, DCNS, and WMSS. Duties include installing, repairing, configuring, testing, and performing preventive maintenance on equipment at remote customer locations. The role includes scheduled and on-call remote work at assigned-area locations, with occasional travel outside the assigned area to meet FAA customer needs. The technician reads and follows equipment drawings and task orders, documents work performed at customer locations, and coordinates by phone with the NOCC, SAC, and Helpdesk to resolve field issues. The role also involves maintaining tools, test equipment, parts, electronics, truck stock inventory, and a personal or company vehicle; preparing for dispatched assignments; working outside regularly scheduled hours when needed; and following L3Harris and program-specific policies and procedures in coordination with the supervisor (ASL). The position requires lifting items up to 32 pounds and using ladders or step stools to reach heights of approximately 10 feet. The employee must be able to obtain an FAA Public Trust or U.S. Government Security Clearance.

Requirements

  • High school diploma or equivalent and at least 8 years of prior relevant experience, or a post-secondary/associate degree and at least 4 years of prior related experience.
  • Maintain a valid driver’s license and a satisfactory driving record as a condition of initial and continued employment.
  • Ability to obtain an FAA Public Trust or U.S. Government Security Clearance.
  • Ability to work remotely at customer locations and outside regularly scheduled hours when needed.
  • Ability to lift items up to 32 pounds and use ladders and step stools to reach approximately 10 feet.
  • Ability to read, understand, and follow equipment drawings and task orders.
  • Good administrative skills, including taking notes and documenting work performed.

Nice To Haves

  • Network+, CCNA, CCNP, CCNA Wireless, or A+ certification.
  • Working knowledge of cable connectors and replacement, including RJ-11, RJ-45, DB-25, V.35, and RS-449.
  • Working knowledge of fiber, multiplexers, network topology, Frame Relay, Fractional T-1, SONET network technology, ATM, private line, and voice and data applications.
  • Working knowledge of AC and DC power testing, including three-phase AC.
  • Familiarity with configuration and operation of 24V DC and 48V DC power supplies.
  • Experience with network and circuit testing using T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
  • Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, Para-scope, or other T1/DS3 test sets.
  • IP-based knowledge and experience configuring routers and switches.
  • Experience installing equipment racks, including wall-mount, raised-floor, and concrete installations.

Responsibilities

  • Provide technical support for FAA programs and systems supported by L3Harris, including FTI, MS, ADS-B, DCNS, WMSS, and others.
  • Install, repair, configure, test, and perform preventive maintenance on equipment at remote customer locations.
  • Work remotely on a scheduled and on-call basis at customer locations in the assigned area; occasionally travel outside the assigned area to support FAA customer needs.
  • Read, understand, and follow equipment drawings and task orders.
  • Take notes and document work performed at customer locations.
  • Work with the NOCC, SAC, and Helpdesk by phone to resolve field issues.
  • Maintain tools, test equipment, parts and electronics, truck stock inventory, and a personal or company vehicle.
  • Prepare proactively for assigned tasks before dispatching.
  • Work outside regularly scheduled hours on-call when needed to meet customer needs.
  • Coordinate with the supervisor (ASL) to ensure L3Harris and program-specific policies and procedures are followed.
  • Lift items up to 32 pounds and use ladders and step stools to reach heights of approximately 10 feet.

Benefits

  • Health insurance
  • Disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Employee Assistance Program (EAP)
  • Education assistance
  • Parental leave
  • Paid time off
  • Company-paid holidays
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