Field Technical instructor (Part-Time)

GP Strategies•Troy, CA

About The Position

The Field Technical Instructor (FTI) delivers clear, engaging, performance-based training on industrial automation control products across multiple product families. Training is provided both in-house and at customer sites, with course content tailored to customer tasks and requirements. Under the direction of the immediate supervisor, the instructor maintains required utilization and manages their schedule to develop instructional skills, technical knowledge, and product competency. The role also involves maintaining classroom equipment, assessing learner performance and satisfaction, identifying follow-on training or product opportunities, and supporting sales activities as appropriate. Extensive travel may be required, including weekend travel.

Requirements

  • Bachelor’s degree in Industrial Education, Electrical Engineering, Technical Instruction, or another technical curriculum, or five or more years of field experience.
  • Fluency in spoken and written English and French.
  • Ability to lift up to 50 pounds.
  • Extensive travel is required and may include weekend travel.

Nice To Haves

  • Previous teaching experience in the industrial automation control field, such as PLCs, drives, motion control, or industrial networking.
  • Experience using and programming Rockwell Automation hardware, including Logix5000 controllers, PowerFlex drives, and HMIs, using Studio 5000 and other FactoryTalk software.
  • Ability to obtain a visa between Canada and the United States.

Responsibilities

  • Deliver performance-based training for customers in-house and at customer sites.
  • Work with customers to identify training tasks and requirements for tailored or custom delivery.
  • Maintain technical competency in assigned courses and expand product competency.
  • Maintain and develop instructional and platform skills.
  • Set up, tear down, and pack classroom equipment; keep equipment in good working condition.
  • Immediately report issues affecting training delivery or customer satisfaction to management and follow up with details in an Instructor Course Assessment Form (ICAF).
  • Communicate with students to identify follow-on training or product sales opportunities.
  • Diagnose student performance weaknesses and select appropriate remedial activities.
  • Analyze student evaluations and take appropriate action to address deficiencies.
  • Monitor class evaluations to ensure customer satisfaction.
  • Understand target industries.
  • Support sales activities as appropriate.
  • Set a professional example and mentor associates and trainees.
  • Maintain required utilization and manage scheduling to develop instructional, technical, and product skills.
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