Field Technical instructor (Part-Time)
About The Position
The Field Technical Instructor (FTI) conveys complex technical subjects to learners clearly and engagingly. The role requires strong communication skills and solid technical knowledge of Industrial Automation control products across multiple product families. With direction from the immediate supervisor, the FTI maintains the utilization needed to meet company objectives and manages their schedule to develop instructional, technical, and product skills. The position delivers customer training both in-house and at customer sites, and supports tailored training, customer satisfaction, and appropriate sales activities. Extensive travel may be required, including weekends.
Requirements
- Bachelor’s degree in Industrial Education, Electrical Engineering, Technical Instruction, or another technical curriculum, or 5+ years of field experience.
- Fluency in spoken and written English and French.
- Ability to lift up to 50 lbs.
- Extensive travel is required and may include weekend travel.
Nice To Haves
- Previous teaching experience in the Industrial Automation Control field, including PLCs, drives, motion control, or industrial networking.
- Experience using and programming Rockwell Automation hardware, including Logix5000 controllers, PowerFlex drives, and HMIs using Studio 5000 and other FactoryTalk software.
- Ability to obtain a visa between Canada and the United States.
Responsibilities
- Deliver performance-based training for customers in-house and at customer sites.
- Work with customers to identify training tasks and requirements for tailored and custom delivery.
- Maintain technical competency in assigned courses while expanding product competency.
- Continue developing instructional and platform skills.
- Set up, tear down, and properly pack classroom equipment; maintain equipment in good working condition.
- Report issues affecting delivery or customer satisfaction to management immediately and follow up with details in an Instructor Course Assessment Form (ICAF).
- Communicate with students to identify follow-on training and product sales opportunities.
- Diagnose student performance weaknesses and select appropriate remedial activities.
- Analyze student evaluations and take appropriate actions to address deficiencies.
- Monitor class evaluations to ensure customer satisfaction.
- Understand target industries and support sales activities as appropriate.
- Set a professional example and serve as a mentor to associates and trainees.
- Maintain utilization and manage scheduling to develop instructional, technical, and product skills.
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What This Job Offers
Job Type
Part-time
