Field Supervisor, Mental Health Services

Phoenix Home Care and Hospice • Independence, MO

1d

About The Position

The Field Supervisor leads, coaches, and supports caregivers while helping clients live safely and independently in their own homes. The role includes onboarding new DMH clients, training Personal Assistants, conducting monthly quality checks, listening to clients and families, resolving concerns, and helping ensure care plans, policies, and services stay on track. The Field Supervisor also provides hands-on DMH shift coverage when needed and responds to unexpected situations in coordination with the office and field team.

Requirements

• High school diploma or equivalent.
• Reliable transportation and a working phone.
• Strong communication and people skills.
• A dependable, compassionate, and team-focused attitude.
• Ability to lead by example and stay calm when challenges arise.

Nice To Haves

• Some college.

Responsibilities

• Onboard new DMH clients and train new Personal Assistants.
• Coach, support, and recognize caregivers alongside the Program Manager.
• Lead by example and help caregivers succeed in their roles.
• Conduct monthly quality checks to ensure clients are receiving excellent care.
• Listen to clients and families and help resolve concerns.
• Help keep care plans, policies, and services on track.
• Provide hands-on DMH shift coverage when needed.
• Support clients and caregivers when unexpected situations arise.
• Work with the office and field team to keep care running smoothly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED