Mental Health Services Supervisor

Alternatives, Inc.•Billings, MT
•$35 - $45

About The Position

The Mental Health Services Supervisor oversees a team of Mental Health Support Specialists and clinicians serving residents at Passages Pre-release Center. The role identifies residents eligible for the mental health program, develops individualized treatment plans, and supports residents through case-management coordination, individual counseling, and group therapy. The supervisor also provides counseling and support to other pre-release clients and partners with other departments to provide comprehensive, person-centered care. The position is full-time, non-exempt, and based at Passages in Billings, Montana. The schedule is days, Monday through Friday, with participation in a rotating mental-health on-call schedule. New staff receive a one-week orientation and training, scheduled from 9 AM to 5 PM at the Alternatives Training Center. The position reports to the Passages Director, Gina Poor.

Requirements

  • Master’s degree in a program of study that is primarily counseling in nature.
  • Montana State Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW).
  • Good writing and verbal skills.
  • Ability to type 40 words per minute.
  • Experience and demonstrated ability in records management.
  • Ability to pass background checks.
  • Ability to pass federal drug testing requirements.
  • Current, valid driver license.
  • Basic computer skills and knowledge of MS Office programs.

Responsibilities

  • Identify residents who qualify to participate in the mental health program at Passages Pre-release Center.
  • Develop individualized mental health treatment plans and coordinate case management, individual therapy, and group therapy to help residents meet established goals.
  • Provide counseling and support to other pre-release clients.
  • Oversee and supervise the Mental Health Support Specialists team.
  • Review client files to assess mental health needs.
  • Complete mental health assessments to support accurate diagnoses.
  • Identify potential suicide risks and assist with prevention strategies.
  • Conduct one-on-one counseling sessions and provide treatment in group settings.
  • Make referrals to social services and medical resources.
  • Document contacts, significant issues, and client progress in case files.
  • Complete discharge summaries and reports in a timely manner.
  • Complete specialized client-support requests, including Special Needs Requests, stipends, and medication assistance, as needed.
  • Monitor and assist with medical accommodations in coordination with medical staff.
  • Help residents schedule community medical and mental health appointments.
  • Ensure client transportation needs are scheduled and met, including transporting residents if needed.
  • Assist residents with monthly budgets, biweekly expense requests, budget reconciliation, and other financial documentation; explain processes and support informed financial decisions.
  • Coordinate communication between departments about residents’ special needs, restrictions, limitations, and other relevant information to support facility and community safety and security.
  • Ensure appropriate accommodations are made for residents.
  • Facilitate psychoeducational groups.
  • Participate in the mental-health on-call rotation.
  • Attend assigned meetings.

Benefits

  • Medical insurance, with the employer paying $532.23 toward employee coverage; additional child and family plans are available at employee cost.
  • Dental insurance, with the employer paying 100% of employee-only coverage; child and family coverage is available at employee cost.
  • Vision insurance plans are available at low cost for employees and their families.
  • Life insurance, including a $25,000 agency-provided plan for benefit-eligible employees; supplemental plans are available at employee cost.
  • Short- and long-term disability coverage paid 100% by the employer.
  • 401(k) contributions are available after one year of employment and 1,000 hours worked; annual employer profit sharing is subject to board approval.
  • Supplemental AFLAC plans are available at employee cost.
  • Paid time off accrues beginning with the first paycheck; full-time employees working 40 hours with 0–2 years of service accrue 4.65 hours per pay period, totaling 15 days per year, with increased accrual based on tenure.
  • 11 paid holidays for full-time employees.
  • Public Service Loan Forgiveness eligibility for qualifying employees.
  • Scholarship opportunities, subject to eligibility requirements, program availability, and funding.
  • Career growth and promotion-from-within opportunities.
  • Employee morale and social activities organized by Sunshine Teams.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service