Mental Health Services Supervisor

Alternatives•Billings, MT

About The Position

The Mental Health Services Supervisor oversees a team of clinicians serving residents at Passages Pre-release Center and partners with other departments to provide comprehensive, person-centered care. The position identifies residents eligible for the mental health program, develops individualized treatment plans, and supports residents through case management coordination, individual counseling, and group therapy. The supervisor also provides counseling and support to other pre-release clients. The role includes assessing residents’ mental health needs, completing assessments and supporting accurate diagnoses, identifying suicide risks, making referrals, coordinating medical accommodations and appointments, and documenting progress and other relevant information. The supervisor helps residents with transportation and financial documentation, ensures communication and accommodations related to residents’ special needs, facilitates psychoeducational groups, and participates in the mental-health on-call rotation. The position reports to the Passages Director, Gina Poor. Alternatives provides a one-week orientation and training program for new staff, scheduled from 9 AM to 5 PM at the Alternatives Training Center.

Requirements

  • Master’s degree in a program of study that is primarily counseling in nature.
  • Montana State Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW).
  • Good writing and verbal skills.
  • Ability to type 40 words per minute.
  • Experience and demonstrated ability in records management.
  • Ability to pass background checks.
  • Ability to pass federal drug testing requirements.
  • Current, valid driver license.
  • Basic computer skills and knowledge of MS Office programs.

Responsibilities

  • Identify residents who qualify to participate in the mental health program at Passages Pre-release Center.
  • Develop individualized mental health treatment plans and coordinate case management, individual therapy, and group therapy to help residents accomplish established goals.
  • Provide counseling and support to other pre-release clients.
  • Oversee and supervise the Mental Health Support Specialists team.
  • Review client files to assess mental health needs.
  • Complete mental health assessments to support accurate diagnoses.
  • Identify potential suicide risks and assist with prevention strategies.
  • Conduct one-on-one counseling sessions regarding mental health issues.
  • Provide treatment in group settings and facilitate psychoeducational groups.
  • Refer clients to social services and medical resources.
  • Document contacts, significant issues, and general progress in resident case files.
  • Complete discharge summaries and reports in a timely manner.
  • Complete specialized client support requests, including Special Needs Requests, stipends, and medication assistance.
  • Monitor and assist with medical accommodations, coordinating with medical staff to ensure accommodations are met.
  • Assist residents in scheduling community medical and mental health appointments.
  • Ensure client transportation needs are scheduled and met; transport residents if needed.
  • Assist residents with monthly budgets, biweekly expense requests, budget reconciliation, and other financial documentation; explain processes and support informed financial decisions.
  • Coordinate communication between departments about special needs, restrictions, limitations, and other pertinent information to uphold facility and community safety and security.
  • Ensure appropriate resident accommodations are made.
  • Participate in the mental-health on-call rotation.
  • Attend assigned meetings.

Benefits

  • Medical coverage, with the employer paying $532.23 toward employee coverage; additional child and family plans are available at employee cost.
  • Dental coverage, with the employer paying 100% of employee-only coverage; child and family plans are available at employee cost.
  • Affordable vision plans for employees and families.
  • Agency-provided $25,000 life insurance plan for benefit-eligible employees; supplemental plans are available at employee cost.
  • Employer-paid short- and long-term disability coverage.
  • 401(k) contributions available after one year of employment and 1,000 hours worked; annual employer profit sharing is subject to board approval.
  • Supplemental AFLAC plans available at employee cost.
  • Paid time off accrual beginning with the first paycheck, with accrual rates increasing with tenure.
  • Paid holidays: 11 for full-time employees; pro rata paid holidays for employees working 20–30 hours per week.
  • Public Service Loan Forgiveness eligibility for qualifying employees.
  • Scholarship opportunities, subject to eligibility requirements, program availability, and funding.
  • Career growth and promotion-from-within opportunities.
  • Sunshine Teams organize morale activities, food days, and employee birthday and special occasion celebrations.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service